Review Time
How do I love Convertri? Let me count the ways--Blazing fast load times. And fast load = better search rank--Dead simple to use--Flexible, drag and drop layouts mean I can create anythingI am a long time user and happily use Convertri for web dev
It is the fastest response I have experienced, and they act quickly. Covertri fully understands the importance of providing excellent service to attract loyal customers. Unfortunately, there are only five stars to choose from, but I would like to give them ten—fantastic service from the beginning to the end.
I’ve been a loyal Convertri customer since 2018, but unfortunately, the service has gone drastically downhill. Recent experiences have left me with no choice but to leave a negative review and warn others about the risks of relying on this platform.The most critical issue has been non-functioning forms on landing pages, which have repeatedly stopped collecting leads, causing immediate damage to my business. For example: • On October 18, 2024, our forms failed for three days, wasting ad spend, increasing lead costs, and losing sales. The issue eventually “fixed itself” with no explanation from support, leaving us completely in the dark about the cause or how to prevent it from happening again. • On November 14, 2024, it happened again, forcing us to pause ads and lose out on another campaign. Despite escalating the issue as an official complaint, the resolution process was painfully slow, and I had to repeatedly chase updates for over a week.While Convertri’s support team is polite, the responses have been surface-level and unhelpful, offering no meaningful resolutions: • Instead of addressing the deeper technical problems, support simply confirmed when the forms started working again—something I’d already verified myself. • There was no real investigation or assurance the problem wouldn’t happen again. • Requests for escalation to management were ignored for several days, leaving me feeling unsupported and frustrated.These issues have caused significant financial and operational damage to my business: • Wasted ad spend and disrupted campaigns. • Increased costs due to Facebook’s ad algorithm being thrown off by non-conversions. • Missed sales opportunities and wasted time troubleshooting.After years of trusting Convertri as the backbone of my business, I’m now migrating to another platform. I can no longer rely on a service that puts my business at risk with recurring technical failures and a lack of accountability.If you’re considering Convertri, I’d strongly recommend looking elsewhere unless you’re prepared for unreliable performance and inadequate support.
I'm an affiliate marketer who got into Convertri when it originally launched and I haven't found a better platform since then. I've tried other funnel builders, but they don't allow you to send as much traffic, they're not as fast for building or loading when visitors visit, they're supports not as great, and they're not as simple to use. In my experience anyways.If you're looking to build simple, high quality landpages, and send a bunch of traffic then I highly recommend giving Convertri a try!Keep up the great work Andy and team!
Convertri customer service is like no other that I have experienced in a technology company. Very helpful, positive and supportive of customer goals and needs. I communicated with Lexie who was awesome. I truly believe they are a stellar company and I look forward to using Convertri to it's fullest going forward.
Not a bad platform for what I needed - basic landing page builder with metrics. But I rate it only 2 stars because as with others, their customer service is very weak and feels greedy. I missed canceling after a free trial by a few hours and so got charged 99$, and my request for a refund was refused. Yes I should have canceled in time, but they charged in advance for the next month, and refused to refund even when I told them I would not use it. Many other similar platforms do much better.
On 4 March I purchased convertri software, then the last time I tried to login and make use of it, which was about 2 weeks ago it didn't work.I only see a blank screen, no dashboard. When I contacted support to resolve the issue, including giving them a screenshot of the data, the only answer they had was that it had to do with one of the extensions.And that I need to deactivate and or remove one of the extensions or software programs on my computer, such as anti virus or something else, no specifics were giving. When I double checked I was told that there can be no more specifics than that, which would mean I would have to get rid of all my computer software such as protecting my computer from hackers and all the extensions that are installed until the convertri software would work.That is unacceptable to me, because I could do all that and it could still not work until I figure out which program prevents it from communicating with their online software data setup, that is their doing not mine, therefore I ask for a refund. But because I was outside of the 90 day period, they refused my request. Again, this is unacceptable, and I will never ever purchase anything from them!
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