Review Time
Absolutely awful company - avoid at all costs!Zero care and due diligence shown in my particular instance, poor and inconsistent communication - this companies total lack of care cost me significantly and caused me great levels of personal stress alongside wasted personal time cleaning up their mistakes.
Without a doubt the worst solicitors myself or my family have ever come across and my family own property so deal with solicitors regularly. What should have been a straightforward sale (no chain, first time buyers) ended up being the most horrifically unorganised and stressful 10 months of our life. Core Legal were our seller's solicitors (specifically Matthew Dickenson dealt with our case). Throughout the process, their communication was consistently poor, they were unresponsive to both our solicitor, the sellers (their client!!) and the estate agent, and they repeatedly delayed answering critical legal enquiries - some of which had been outstanding for months meaning our sale ended up taking 10 months rather than the advised 3 months once we put in the offer.Key documents such as the Leaseholder Deed of Certificate, planning discharge confirmations, and building regulation certificates had to be sourced by us directly - simply because the seller’s solicitor failed to provide them. We were told certain documents "didn't exist" which was in fact untrue as after a couple of times ringing around we managed to source them ourselves, the buyer. This level of disorganisation and lack of urgency created unnecessary stress and caused us to very nearly pulling out of the whole sale entirely. The seller was the exact same. There were times (as mentioned in previous reviews) they would simply stop replying and answering phone calls. There were also times they told us they had requested documents or were awaiting a response from another party which we found to be outright lies. If you’re considering using this firm for conveyancing, I would strongly advise you to look elsewhere. In our experience, they demonstrated a lack of professionalism and urgency that no buyer or seller should have to deal with in an already complex and time-sensitive legal process. They were unhelpful and rude and if they were our solicitors we would have processed a formal complaint against them.
Sally Hare and her team at Core Legal have been brilliant along every step of the way in the process of buying our first home.They are quick at replying, always accommodating with any questions we had and have moved the process along from start to finish in around 10 weeks!Would recommend to anyone when buying a home, thank you so much to the team!
We recently completed the purchase of our new home, and I can honestly say that Katherine Webb made the entire process so much easier than we ever expected. They were consistently professional, incredibly efficient, and always available when we needed advice or updates.What really stood out was their attention to detail and their ability to keep things moving smoothly, even when delays from other parties threatened to slow things down. They were proactive, thorough, and clearly very experienced in handling property transactions.It was such a relief knowing we had someone so capable looking after our interests. If you’re looking for a solicitor who combines expertise with excellent client service, I wouldn’t hesitate to recommend Kath. They were fantastic from beginning to end.
I had an amazing experience working with Matthew and Vivi during the purchase of my first home. As a first-time buyer, I was a bit nervous about the process, but they made everything incredibly smooth and stress-free. They were professional, responsive, and always willing to answer my many questions with patience and clarity.What really impressed me was how efficient they were — they helped me to complete the purchase within just 6 weeks, which was far quicker than I expected. Their attention to detail and dedication gave me real peace of mind throughout the whole journey.I couldn't be more grateful for their support and would highly recommend them to anyone looking for a reliable and friendly solicitor team!
I am very happy with the conveyancing service provided by Core Legal York Office - they did an excellent job in conveyancing my purchase of a leasehold flat. It took less than 7 weeks to complete on the 31 March 2025 just in time right before the increase in Stamp Duty taxes, saving me in higher SDLT.I am very pleased with how the Core Legal team worked together Vivi, Ellie, Matthew to provide updates and running the process smoothly.I am glad I was referred to them, will definitely use their services again and recommend their services.
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