costosoitaliano.com

2.8
2.8 Based on 28 reviews

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Average Rating

2.8

/
5

28 Reviews

5 Star
40%
4 Star
3%
3 Star
0%
2 Star
3%
1 Star
53%

All Reviews

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Review Time

Raffaele Sabato
I received the shoes and unfortunately I'm not happy with the product. The shoes are the odd size, t

I received the shoes and unfortunately I'm not happy with the product.
The shoes are the odd size, too long for the indicated size and too narrow at the front. When walking, my foot hurts in the front and pops out at the back. Even using the various insoles I purchased couldn't solve the problem, as the back edge of the shoe is too low and doesn't allow for different insoles.
I paid for special insoles, but they were supplied separately and not included with the product. I could have purchased them online and paid less.
Finally, the sole is too hard and it's impossible to walk on them without straining my foot. It's also slippery, and I had to have a rubber part applied to use them.
Overall, I'm not satisfied with the product; I spent too much money on a pair of shoes I can't use and will have to throw away.
My review is completely negative, to defend the fact that you called the product "Italian" when it's simply "expensive."
Over 100 euros in the trash.

2
Date of experience: Feb 10, 2026
aggiekid2018
Disappointing Experience: A Luxury Letdown!

I was deeply let down by my experience with this service. I ordered a pair of suede shoes with the 'premium' option, which promised improved quality for an additional cost. However, the package arrived damaged, and the suede material appeared cheap and far from luxurious. Although I was promised a straightforward return process with a 'no questions asked' guarantee, I encountered challenges when attempting to get a replacement. After choosing a new style and reaching out to the support team, I received no updates. It was only after reading other customers' reviews that I realized I wasn't the only one experiencing these issues. I would strongly recommend avoiding purchases from this service.

1
Date of experience: Jan 24, 2026
EC17
Disappointing Experience: A Luxury Deception!

I was extremely let down by my experience with this brand. I purchased a pair of suede shoes with the 'premium' option, which promised enhanced quality for an additional charge. Unfortunately, the package arrived damaged, and the suede looked cheap and far from luxurious. Despite assurances of an easy return process with a 'no questions asked' policy, I encountered challenges when seeking a replacement. After selecting a new style and messaging the support team, I received no updates. It was only after reading other customers' reviews that I realized I was not alone in my dissatisfaction. I would strongly recommend against purchasing from this brand.

1
Date of experience: Jan 23, 2026
Horatio Fisher
Avoid This Seller!

Please refrain from buying from them. They don't respond and have delayed my delivery. It's been almost 3 months, and I still haven't received my shoes. Their staff communicates on messaging apps as if they are texting friends. Please, please avoid their service.

1
Date of experience: Jan 20, 2026
Barbara Howard
Terrible Customer Service and Quality

The customer service is the worst I've encountered. I bought shoes from them, and after just 4 days of use, the sole came off. No one responds to my inquiries, and no one seems to listen.

1
Date of experience: Jan 08, 2026
Trey Long
It's a Scam; They Ignore You After Payment

This is a scam. Once you pay, they will start ignoring your messages or calls. They likely won't even ship your product, and if they do, it's of the lowest quality. Trying to contact them for a return or refund is futile.

1
Date of experience: Jan 02, 2026
Iavui
Great Brown Boots!

Excellent brown boots! I purchased them for both style and durability, and they deliver on both fronts.

5
Date of experience: Dec 29, 2025
Marsha Butler
🚨 Major Quality and Misrepresentation Warning

🚨 Major Quality and Misrepresentation Warning – Buyer BewareI am sharing this review based strictly on my personal purchasing experience. I ordered shoes after being swayed by the premium visuals and branding presented online. Unfortunately, the product delivered was significantly inferior and did not match the advertised images or descriptions. Key issues: The quality was far below expectations, materials and finishing were inconsistent with the pricing, and the item did not reflect the claimed luxury standards. Overall, my experience indicates misleading representation. I strongly urge potential buyers to verify independently, avoid advance payments, and use buyer-protected payment methods only. This review is meant to inform others and promote transparency.

1
Date of experience: Dec 22, 2025
Flint
Fraudulent Website Needs to be Blocked

This is a fraudulent website that should be blocked by search engines. The products do not match the online descriptions, and I strongly advise against making any purchases.

1
Date of experience: Dec 11, 2025
jojoleero54
Scammer Alert!

I ordered shoes, but the first pair was the wrong size. They sent a replacement, but it still didn't meet my requirements and was of poor quality, so I returned them. Since then, I've been trying to contact them. They answer my call once and then stop responding. I have neither received the correct shoes nor a refund.

1
Date of experience: Dec 09, 2025

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