luvluxlondon.com

4.1
4.1 Based on 14 reviews

London-based pre-loved luxury store, offering guaranteed authentic designer handbags at exceptional prices. Discover iconic styles from Hermès, Chanel, Dior, Louis Vuitton, Celine, and more in our ever-evolving collection. We also offer a one-on-one priva...

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Average Rating

4.1

/
5

14 Reviews

5 Star
71%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
21%

All Reviews

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Review Time

Sharon Maxine Jackson
I have purchased 2 beautiful Chanel handbags & they are both like new! I asked lots of questions rel

I have purchased 2 beautiful Chanel handbags & they are both like new! I asked lots of questions relating to both bags before purchasing & and was answered & helped all the way through! I was asked with both purchases was I happy & if not I could return them, the customer service agent obviously wanted me to be happy! I am currently looking for my next bag to add to my collection and will definitely be buying from Luv Lux London! Absolutely fabulous 100% recommend 🤩

5
Date of experience: Feb 15, 2026
Sharon Maxine Jackson
My dream bag

I have purchased 2 beautiful Chanel handbags & they are both like new! I asked lots of questions relating to both bags before purchasing & and was answered & helped all the way through! I was asked with both purchases was I happy & if not I could return them, the customer service agent obviously wanted me to be happy! I am currently looking for my next bag to add to my collection and will definitely be buying from Luv Lux London! Absolutely fabulous 100% recommend 🤩

5
Date of experience: Feb 12, 2026
Rebekah Watt
Very helpful and communicative staff…

Very helpful and communicative staff and I love my bag! Will purchase again

5
Date of experience: Jan 14, 2026
Nana Ko
I purchased a bag from this seller and…

I purchased a bag from this seller and now have concerns about its authenticity, so I’m in the process of having it re-authenticated. What raised red flags for me is that the seller’s name changed to luvluxlondon, which I initially assumed was a simple rebrand or the opening of a boutique. I also saw what seemed to be the same seller active on Vinted.However, a few months later, their accounts disappeared from both Vestiaire Collective and Vinted. This was last year. Recently, I noticed what appears to be the same seller re-emerging, as the listings feature identical photography settings (same sofa/chair), suggesting it’s the same individual or business. Their new account shows many “sold” items, which could easily make buyers feel comfortable, but now I’m unsure how genuine those sales were.They currently have a website and a London address, which looks legitimate at first glance, but the pattern of disappearing and reappearing accounts is concerning. I also recognized one of the reviewer names here from someone I previously communicated with, which makes me question whether some reviews may be self-submitted.I truly hope my concerns turn out to be unfounded, but I wanted to share my experience so that other buyers can proceed with caution and do their due diligence.

1
Date of experience: Dec 10, 2025
Gee Hussain
Gorgeous bags

Gorgeous bags. Always new or like new. Customer service is second to none. I recommend this brand to all my family and friends and cannot wait to purchase my next bag.

5
Date of experience: Dec 01, 2025
Sarah Dyson
Beautiful pre-loved bag

Beautiful pre-loved bag. Authenticated. Very happy with this company - please don't mistake it with another company. This company only sells luxury pre-loved bags.

5
Date of experience: Nov 28, 2025
Mala
Such a lovely experience and beautiful…

Such a lovely experience and beautiful bag that looks like new - thank you so much ladies I’ll see you soon x

5
Date of experience: Nov 27, 2025
Sharon Andrews
Bought a beautiful Chanel bag.

Bought a beautiful Chanel bag.. customer service was very good.. extremely helpful

5
Date of experience: Nov 20, 2025
Zininzi C
I absolutely love my handbag

I absolutely love my handbag, it’s beautiful and unique! The service was also good, I will definitely shop with them again

4
Date of experience: Sep 19, 2025
customer
Bought shirts and returned no…

Bought shirts and returned no communication and still no refund. Significant amount of time passed. AVOID. AWFUL

1
Date of experience: Aug 14, 2025

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Business Details

  • London-based pre-loved luxury store, offering guaranteed authentic designer handbags at exceptional prices. Discover iconic styles from Hermès, Chanel, Dior, Louis Vuitton, Celine, and more in our ever-evolving collection. We also offer a one-on-one private showroom viewing experience by appointment. For more information or to book your visit, please contact: info@luvluxlondon.com See more

  • email info@luvluxlondon.com
  • call 07902013402
  • language https://luvluxlondon.com

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