country-connect.co.uk

4.6
4.6 Based on 129 reviews

Residential and Business Wireless Broadband Services. We provide a range of services including: Wireless Broadband, Leased Line, Superfast Broadband, VOIP...

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Average Rating

4.6

/
5

129 Reviews

5 Star
87%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
8%

All Reviews

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Review Time

Chris Hoos
The installation team turned up in bad weather but that didn't stop them doing a quick and professio

The installation team turned up in bad weather but that didn't stop them doing a quick and professional job. Indoors the job was completed quickly and without fuss and I was online quickly. Everything is as promised 300mbits download and almost equal upload. Take my advice join up today.

5
Date of experience: Feb 08, 2026
Jarrod
Extremely disappointing experience.

Extremely disappointing experience. Supply is consistently disrupted with no compensation provided. The service lacks affiliation with any officially recognized consumer accreditation bodies. The platform frequently experiences downtime, and there is no support available on weekends. Overall, this feels like a scam.

1
Date of experience: Dec 05, 2025
Eversley Harris
Utterly disappointing

Utterly disappointing. Supply is constantly interrupted without compensation. The company lacks affiliation with any recognized consumer accreditation. The portal is frequently down, and there's no support on weekends. This feels like a scam.

1
Date of experience: Dec 01, 2025
Denis C.
Outstanding service and installation. Highly recommend!

From beginning to end, the service was exceptional and attentive. The representative was very accommodating with all my inquiries, and the installation was organized seamlessly. The experience was vastly superior compared to other providers. They were eager to assist and positioned everything as I requested. Highly recommend them. If you're within their service area, definitely consider switching!

5
Date of experience: Nov 20, 2025
Dallas
Fantastic broadband at a great price.

The team has been fantastic, with excellent communication from the moment I placed my order to the installation. They arrived on time, worked efficiently, and left me with outstanding internet. Truly awesome.

5
Date of experience: Nov 13, 2025
Charlie
Not a customer, but concerning experience.

I'm not a customer, but I reached out to them twice this week and received no response. This raises concerns for me.

1
Date of experience: Nov 08, 2025
Cleve
Transitioning to a new provider

To keep it brief; we recently switched over from another provider due to declining service quality. The new service offers a much faster package at half the cost. The installation team was excellent and ensured high standards. So far, the speed has met our expectations. Communication has also been much better compared to our previous provider. These are our initial thoughts after 3 weeks; we will provide an update in 6 months.

5
Date of experience: Oct 24, 2025
Exceptional customer service

I received a call this morning to discuss my contract renewal. It took just a few minutes, and I ended up with a better product for my needs. I even saved some money, which is always a plus. I received a confirmation email promptly, so I have no complaints. Thank you for a job well done.

5
Date of experience: Oct 22, 2025
Walt B.
Polite engineer and smooth installation

The engineer arrived on the connection day, was very courteous, and cleaned up after the installation. I have had no issues with my speed and would gladly recommend this service.

5
Date of experience: Sep 29, 2025
Marsha Cooper
Subpar internet and customer service. Avoid.

I signed up three years ago for a specific internet service due to lack of fiber availability. I was promised 50Mbps, but it was only hard wired to my computer. The provided Wi-Fi box delivered around 15Mbps at best, and they blamed me for the low speed even when nothing was connected. I've paid for substandard service for three years and received no reminder when my contract expired, leading to an automatic monthly charge despite my previous request to cancel. This company exploits every opportunity, and their customer service is among the worst I've encountered. Avoid if possible.

1
Date of experience: Sep 22, 2025

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