Name: craftiful.co.uk
Telephone: 01733963029
Rating: 4.1

Deborah Banks Guest

I bought a bath bomb safety assessment on 08/01/26. I emailed twice and was even given a date in Feb

I bought a bath bomb safety assessment on 08/01/26. I emailed twice and was even given a date in February when I would receive it. After leaving a poor review on the website, I received an email on 15/03/26 stating they couldn't fulfil the order and were cancelling it. I requested to return the colours and fragrances I had bought as they are now of no use. I have still not had a reply. You also get a silly amount of email offers from them. My recommendation is to avoid this company!

Date of experience: Mar 26, 2026

Deborah Banks Guest

3 weeks ago

Would recommend you avoid this company…

I bought a bath bomb safety assessment on 08/01/26. I emailed twice and was even given a date in February when I would receive it. After leaving a poor review on the website, I received an email on 15/03/26 stating they couldn't fulfil the order and were cancelling it. I requested to return the colours and fragrances I had bought as they are now of no use. I have still not had a reply. You also get a silly amount of email offers from them. My recommendation is to avoid this company!

Date of experience: Mar 26, 2026

Caron Guest

3 weeks ago

Just love the fragrance oil smells just…

Just love the fragrance oil smells just like the real perfume, service quick and easy,

Date of experience: Mar 24, 2026

Zoe Guest

3 weeks ago

Fantastic small business

Great choice of products as well as scents. Prices are fantastic. Quick delivery well packaged. Couldn’t ask for more. Would highly recommend this small business.

Date of experience: Mar 23, 2026

Leanne Shortt Guest

1 month ago

Love this company

Love this company. Iv been using craftiful for a while now and absolutely love them. I have used others but nothing comes close. The fragrance oils are so strong that ylu dont always need the recommended amount, they really are amazing.

Date of experience: Mar 15, 2026

customer Guest

1 month ago

Absolutely love the oils from craftiful…

Absolutely love the oils from craftiful only place I go for my oils

Date of experience: Mar 07, 2026

CN Bespoke Scents and Gifts Guest

1 month ago

Amazing fragrances and value for money…

Amazing fragrances and value for money on my 3rd order already and I won't buy from anywhere else thank you ☺️ delivery is fast

Date of experience: Mar 06, 2026

Gareth Guest

1 month ago

Good scents, poor operations

I have sent several escalations over the past few months where my items are not shipped for at least a week. Small tasks like CLP labels take days. Very rarely get an answer from customer service - for example today i called 7 times and nobody answered. Emails are left unresponded to. I have been begging for them to find a better courier for Ireland like DPD but nobody seems to listen!

Date of experience: Mar 04, 2026

Hayley Guest

1 month ago

Reached out with concerns about my…

Reached out with concerns about my scents nothing was done about it just told me they take my feedback so now im left out of pocket and they have stopped replying to me

Date of experience: Feb 27, 2026

Dawn Guest

1 month ago

I'm sure my order is going to be…

I'm sure my order is going to be amazing its just a shame royal mail let you down im still waiting for it. no updates from them at all. I know 100% craftiful product are brilliant and I know i will love my order maybe change who you use for deliverys.