Review Time
This company is a SCAM unfortunately. Found out the hard way. Ordered swim goggles that stated they were shipped within the US… all the tracking info said in Ireland customs for over a month. All of a sudden “delivered” status showed with no item, and instructions to check with the post office. Of course the tracking number was invalid. Do not buy anything from them!!!!
This company is a scam. I ordered 2 pair of goggles for my grandchildren and they NEVER arrived. I have been arguing about this with the company for 2 months and I have not gotten any refund or pkg. They have terrible customer service and no phone number to call. DO NOT ORDER FROM THEM.
I didn't receive my item for two months. First I was sent tracking showing the item had be shipped from Denmark. When I questioned it, they sent me the correct tracking from China. It took them 2 weeks to ship and one month to get to New York. Then it took two weeks to get to me from New York. They blamed it on tariffs and the shipping company updating their software. They also said they would expedite the package which they did not. They pose as a US based business, don't fall for it. I did receive a partial refund after filing a complaint through PayPal.
They charged PayPal almost $6.71 over the price shown on the order confirmation and when I disputed it, they said it was "because the difference in the amount charged is due to additional fees, shipping charges, or currency conversion rates." According to package tracking, 7 days later, my order is still in Ireland where it is being shipped from.
Weed pullers took three and a half weeks to arrive. When they were delivered, they were in boxes about 7" square. Inside were the metal weed-puller parts only - no handles were included and there is no way to attach them to handles, even if I wanted to. Not as pictured on Facebook and not usable as delivered. Return process is excruciating. We'll see how it works out.
If I could give LESS than 1 star I WOULD!! When I ordered my weed puller, I expected to receive what was advertised. If they are just going to send you the metal puller itself WITHOUT a handle, then advertise someone trying to pull weeds with just that, and see how easy it is. Then when I sent pictures of what I received, they said that their system shows that there is no handle. If that's the case, at least give me the opportunity to PURCHASE a handle on the website. Then they said "as a sign of GOODWILL (MY A**), we would like to offer compensation of $8.00. Wow, what a deal. DO NOT TRUST THIS COMPANY - IT IS A SCAM!!!!
Terrible customer service. I ordered & the tracking said not delivered then 3 weeks later it said it was delivered 3 weeks ago. When I contacted the company they kept saying the same thing to contact the shipper but would not resolve the issue. Scam & terrible customer service.
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