tritonoutdoors.co.uk

4.5
4.5 Based on 21 reviews

Open water swimming and triathlon specialists. Sells related products and runs regular wellness events....

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Average Rating

4.5

/
5

21 Reviews

5 Star
76%
4 Star
14%
3 Star
0%
2 Star
5%
1 Star
5%

All Reviews

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Review Time

DylKo62
Wetsuit selection made simple!

Finding the right wetsuit can be challenging! I ordered one online, but it didn't fit quite right. I contacted the company, and a representative responded quickly. We arranged a time for me to visit the lake, try on a few suits, and swim. The idea of testing before purchasing is fantastic. I had a wonderful time swimming in the beautiful lake. The team was incredibly helpful and friendly, providing swimming tips for everyone, regardless of skill level. Without their guidance, I wouldn't have felt confident in choosing the right wetsuit size. I'm very thankful and look forward to returning soon.

5
Date of experience: Jan 11, 2026
Montgomery Price
Choosing a wetsuit can be tricky

Choosing a wetsuit can be tricky! I ordered one online, but the fit wasn't ideal. I reached out to the company, and a representative quickly responded. We scheduled a time for me to visit the lake, try on a few suits, and swim. The concept of trying before buying is fantastic. I thoroughly enjoyed my swim in the beautiful lake. The team was extremely helpful and welcoming, providing swimming guidance suitable for all experience levels. Without their expertise, I wouldn't have felt confident enough to select the right wetsuit size. I'm truly grateful and eager to return soon.

5
Date of experience: Jan 10, 2026
Mainard J.
Great communication!

Great communication! The representative kept me updated on the delay, which was an issue with the supplier, not the company, and informed me as soon as my order arrived.

5
Date of experience: Dec 21, 2025
Armand Patterson
Outstanding business with excellent products

Outstanding business with excellent products, and the customer service was exceptional as they were very helpful with shipping and product selection. I would definitely purchase from the company again!

5
Date of experience: Dec 17, 2025
Bubby
Order arrived on time

Order arrived on time. It's a gift for my daughter, so I don't have feedback on the product yet. It looks good, and she seems pleased so far.

4
Date of experience: Dec 16, 2025
Julia
Welcoming and supportive

Welcoming and supportive. Excellent value for money.

5
Date of experience: Nov 23, 2025
Val Coleman
Very honest advice on wetsuit selection

Very honest advice on wetsuit selection, with the chance to try several options on-site at a fair price. Thank you.

5
Date of experience: Nov 01, 2025
LaurensBouton10
Could have found better prices elsewhere

Could have found better prices elsewhere. Discovered that other retailers sell the swim hat for £6, gloves for £40, and socks for £25. Overall, felt overpriced for what it was.

2
Date of experience: Oct 27, 2025
Rosaleen
Finding my perfect wetsuit!

A representative has been helping me find the right wetsuit. I had specific needs, and with their experience, they identified which wetsuit was best for me. I tried on two brands and fell in love with the first wetsuit! The lovely stretchy neoprene felt like a second skin. I felt amazing in it! I got to test it out before purchasing at the lake. The customer service was excellent, with no sales pressure. Plus, being near the lake was very convenient.

5
Date of experience: Oct 25, 2025
Braxton Anderson
Fantastic service

I utilized the try-before-you-buy service at the open water swim location. The service was outstanding in helping me find the right wetsuit and ensuring it fit properly. It was so good that I ended up purchasing the wetsuit. I can't recommend the company and service highly enough. Their prompt and helpful responses to emails before and after my visit were greatly appreciated.

5
Date of experience: Oct 11, 2025

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