Name: crowngas.co.uk
Telephone: 01617627744
Rating: 4.6

Julius Clark Guest

Customer service experience

The support I received has been outstanding. The representative I dealt with was a pleasure to talk to on the phone. They listened to my concerns and provided helpful follow-up. This person is a valuable asset to the company.

Date of experience: Dec 02, 2025

Hunter Guest

3 months ago

Unpleasant Experience with the Service

I recently moved into a property with the company, and they are now stating that I am out of contract. When I inquired about pricing, it was unreasonably high compared to the market. After switching, I received an outrageous bill for a daily rate of £1.50 for the duration of my stay. I settled the bill to avoid complications with the swap or potential involvement of debt collectors, but it feels like a complete rip-off.

Date of experience: Dec 01, 2025

Garth Parker Guest

3 months ago

Issues with contract and billing

I moved into a property managed by the company. They claim I am out of contract, and when I asked for a price, it was excessive for the market. After switching, I received an overly high bill for my time there. I paid it to avoid complications, but it feels like a rip-off.

Date of experience: Dec 01, 2025

iRatoYT Guest

3 months ago

Outstanding representative

I want to highlight the exemplary service from a representative in credit control. They have been very attentive to our account and consistently go the extra mile to assist us!

Date of experience: Nov 28, 2025

Charlie Guest

3 months ago

Excellent service from the team

I received fantastic service from a team member who was very courteous and friendly. The company is also a great supplier with professional staff all around.

Date of experience: Nov 27, 2025

Wesley Hughes Guest

3 months ago

Prompt and efficient assistance

The service I received was very prompt and efficient.

Date of experience: Nov 26, 2025

GK78 Guest

3 months ago

Fantastic account manager

My account manager has been excellent to work with and consistently goes above and beyond to provide top-notch service.

Date of experience: Nov 20, 2025

Winter Guest

3 months ago

Efficient refund process

A representative from credit control handled the refund process efficiently and kept me updated throughout, especially after I had difficulty reaching another staff member.

Date of experience: Nov 18, 2025

McKenna M. Guest

3 months ago

Quick resolution of payment issues

Payment issues were resolved within 20 minutes of my initial contact. The representative was very apologetic for the oversight and was a pleasure to deal with.

Date of experience: Nov 18, 2025

Matthew Wilson Guest

3 months ago

Consistent support from a great representative

This is my second review for a representative who has assisted me multiple times recently. They have been extremely helpful and professional, proving to be a valuable asset to the company.