cruise.co.uk

4.8
4.8 Based on 21 reviews

...

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Average Rating

4.8

/
5

21 Reviews

5 Star
91%
4 Star
4%
3 Star
0%
2 Star
4%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Petunia P.
Immense gratitude for the exceptional support in booking my cruise

I am incredibly thankful for all the assistance received in arranging my cruise. If I had been left to handle it alone, I doubt I would have succeeded! The representative was exceptionally helpful, providing clear explanations and exploring various options to meet my preferences. The prices offered were the most competitive I encountered after thorough research. I'm eagerly looking forward to the trip!

5
Date of experience: Jan 18, 2026
Cathleen
Recognizing Outstanding Customer Service

It is crucial to acknowledge exceptional client service, and I want to share my experience with a representative from the support team. The outstanding assistance provided in addressing some booking concerns related to our cruise was remarkable. Her professionalism and dedication throughout our interactions exceeded typical customer service expectations today, and I believe she deserves recognition for her skills. She would be a valuable addition to any team. Thanks to her efforts, we continue to be loyal clients. Thank you for the excellent service.

5
Date of experience: Jan 18, 2026
Lily simplified the entire process.

I spoke with a representative today who made everything so straightforward; she even offered to secure additional discounts, which is quite rare. I wouldn't hesitate to reach out to her again for future bookings.

5
Date of experience: Jan 06, 2026
Outstanding support from the representative

Outstanding support from the representative. Even though I called well after hours, she took my call and guided me through the process and all my booking needs. This is my third time booking with the company, and she truly represents their values. Exceptional service.

5
Date of experience: Jan 06, 2026
Algernon H.
Outstanding and knowledgeable support.

The service was helpful, efficient, and knowledgeable, making the booking process seamless and easy. All my inquiries were addressed promptly. This is my second time using this service for my vacation arrangements, and I will certainly choose them again.

5
Date of experience: Jan 05, 2026
Desmond Walker
Helpful experts

The staff were friendly, helpful, and knowledgeable. The representative went above and beyond to find answers to our questions. I am very pleased with the service received. This is my second vacation planned through this company.

5
Date of experience: Jan 05, 2026
TheEloiseTv57
Superb customer service

The service was helpful, efficient, and knowledgeable. They made the booking process easy and smooth. Any questions I had were answered promptly. This is my second time using the company for my travel plans, and I will definitely return.

5
Date of experience: Jan 05, 2026
Odette Baker
Welcoming staff.

The process was not complicated at all, and the staff were very friendly.

5
Date of experience: Jan 05, 2026
Kyle Harris
All positive and excellent service from the representative

All positive and excellent service from the representative.

5
Date of experience: Jan 05, 2026
Great assistance today from the representative

Great assistance today from the representative, who was very knowledgeable and helpful.

5
Date of experience: Jan 04, 2026

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