Review Time
The representative was incredibly helpful and provided clear explanations of all the available packages that suited my requirements. I opted for a smart dash cam and a tracker. Excellent guidance and I highly recommend the service for vehicle security solutions.
Alex offered fantastic support and detailed all the packages that suited my requirements. I opted for a smart dash cam and an S5 tracker. The advice was top-notch, and I highly recommend the service and Alex for vehicle security solutions.
The service has delivered so much data that has greatly aided us in managing our fleet's risk. It has offered valuable insights into our drivers' behaviors and provided undeniable evidence for defending accident claims. This year, the insurance market responded positively to our efforts, resulting in a 33.34% decrease in our premium compared to last year. The reporting features are comprehensive, and the portal is user-friendly. Self-service is straightforward, and the technical team is always available for assistance. Overall, our experience has been very positive since our initial contract began, and I would recommend their solution.
I recently purchased an S5 tracker from the service, and the entire process was outstanding from beginning to end. It took just one week from ordering to full installation, showcasing impressive efficiency. The support has been remarkable. The driver cards and app function seamlessly, providing complete peace of mind. I was particularly impressed by the monitoring center that contacted me within seconds when the vehicle was started without the driver card. That level of responsiveness is what you want from a security system. Additionally, having a Thatcham-approved tracker installed even reduced my insurance premium, which was a fantastic bonus. Overall, this service has provided a top-quality product with exceptional customer care. Highly recommended.
The service has always been professional and easy to work with. The team communicates effectively, responds quickly, and offers solutions that meet our needs. We have found them reliable and straightforward, and their support has made our processes smoother. I’m pleased to recommend them.
We have been customers for many years, and the service has consistently been dependable and timely. There have been no missed appointments, and the staff is always courteous and helpful, with everything confirmed in writing. I highly recommend their products; we have trackers and dash cams, and the online portal is user-friendly with clear, concise data. The representative resolved my issue today and called back within the hour as promised after arranging an engineering visit for one of our vans.
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Established in 2005, Crystal Ball is an industry leading telematics provider offering award-winning Fleet Tracking, Connected Dash Cams & Lone Worker Protection.
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