Review Time
DO NOT BUY!!!They took over £1000 off me for parts and still to this day haven’t sent them out (over 3 weeks) I’m currently waiting for PayPal to refund me.They don’t answer emails/messages and don’t answer the phone! Hands down the worse company I’ve ever felt with! Total disgrace, I can’t see a -1 star so I suppose a 1 star will have to do.
Placed and order for various goods and only 25% turn up, all showing in stock. Called them no answer! Emailed them no answer. Massaged them no answer! Then finally get a message stating that it was a supply issue from their suppliers. Called all the relivent partys and it turns out they have not been paying their invoices.
Ordered parts on the 16th of November and absolutely Zero updates 2 weeks later. Even after me emailing them numerous times. Missed a race event because my engine parts never showed up. Rightly pissed off. As usual with them they say all parts are in stock and they never are. I can't even cancel my order to buy elsewhere now.
I can't comment on all the other experiences here, but I had no issue dealing with this shop. I ordered coilovers and received them 2 weeks later. They responded when I asked when my order would be shipped, and also when UPS had a slip-up with the delivery. I'm only subtracting one star as the website showed the product to be in stock while it was actually on backorder, hence the 2 week delivery time.
A continuation from my initial review. After ordering on the 5th Sept my goods just have arrived. I have used this company for 2-3years with no issues. Not sure why the drastic drop off in customer service . Guys you need to answer messages and update customers.
Bought an LSD and wasn't marked as dispatched after 5 days. I called, emailed and messaged on ebay but had no answer.Luckily because I bought via ebay I was able to cancel via them. Don't know if these guys have closed down or what, but it seems like they're not actually doing business any more but still leaving their things up for sale .
I ordered a PMU24 over a month ago and it still has not been dispatched. No replies to my emails and can never get to speak to anyone when calling just hold music for 10 minutes then call ends. I had spent a large amount of money with them previously and the service was second to none. Now it is the worst I have ever experienced Disgusting
These are an absolute nightmare to deal with, i ordered some parts for my Escort Cosworth, After 1 weeks of waiting for the parts i started emailing them, no response!!, tried calling them NO RESPONSE, eventually after 4 weeks ZERO communication no goods but they sent me a refund!! Should be happy that i got my money back at least. Just to be clear i will never ever use them again, I would avoid at all costs, its probably one man in a shed thats got in over his head I WOULD AVOID.
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