cssbuy.com

4.3
4.3 Based on 21 reviews

Your #1 Shopping Agent, based in Hangzhou, China. Purchase billions of products with a few clicks. B2B and B2C support. We connect our customers worldwide to millions of sellers in China!...

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Average Rating

4.3

/
5

21 Reviews

5 Star
77%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
18%

All Reviews

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Review Time

Jureg da Mit
Empresa muito ruim, já estou esperando o comprador mandar para o galpão a 1 mês, não consigo pedir m

Empresa muito ruim, já estou esperando o comprador mandar para o galpão a 1 mês, não consigo pedir meu reembolso de jeito nenhum, preciso de ajuda!!!
"I am writing this review because I have been ignored by CSSBuy support for over a month.
​My order (O260209558544) has been stuck in 'Ordered' status for weeks, the seller has not shipped, and every time I try to contact the agent or open a ticket, I get no real help or no response at all.
​I paid via PIX, and I want my money ($5.52) refunded to my wallet immediately so I can withdraw it. I am no longer interested in the item due to this terrible experience.
​Username: Yuriaokiii
Order ID: O260209558544

1
Date of experience: Feb 21, 2026
MonsieurAnonyme
A Flawless Experience with the Service

My experience with the service was exceptionally smooth. The support team was quick to respond, courteous, and helped me with all my needs effortlessly. They simplified the entire process and built my confidence throughout. Overall, it was a very positive experience — everything worked exactly as anticipated. I highly recommend them! 👍

5
Date of experience: Dec 08, 2025
Peleg Cooper
CSSBuy is Fantastic

My experience with the service was incredibly smooth. Their support team was timely in their responses, polite, and assisted me with everything I required without any complications. They made the entire process easier and instilled confidence in me throughout. Overall, a very positive experience — everything went exactly as I expected. I highly recommend them! 👍

5
Date of experience: Dec 06, 2025
Max B.
Friendly Staff 👍👍

The staff were very friendly and helpful.

5
Date of experience: Dec 03, 2025
Itz_Andres_EZ
Excellent Assistance

The support I received was outstanding.

5
Date of experience: Dec 01, 2025
Quick Delivery and Superb After-Sales

Quick delivery and excellent after-sales service! I highly recommend this service.

5
Date of experience: Nov 26, 2025
Holbrook W.
Top Agent with Great Service

I've been using this agent for two years and their customer service is excellent. I've never had issues with customs inspections or anything similar. The price to Europe is about €11, but the fees can be quite high.

5
Date of experience: Nov 25, 2025
Bradley Anderson
Decent but Expensive Shipping

Good agent with quality pictures and customer service. However, once they have your product, the shipping fees can be outrageous. They often claim packages exceed volumetric weight for any order, leading to unnecessary splits and additional charges. Service fees are becoming excessive. I may not use them again.

2
Date of experience: Nov 14, 2025
Adrian
Very Impressive

The entire team is amazing and everything functions well. I've been buying items from China to Brazil without any issues; all processes are straightforward.

5
Date of experience: Nov 09, 2025
Chulim60
Untrustworthy Practices

They engage in deceptive practices. After products arrive at their warehouse, they impose inexplicable extra fees for shipping. Shipping to their warehouse cost me $42, but when I wanted to send items to another location in China, they demanded $96. They processed the shipping order and charged me without clear explanations. I attempted to cancel the order and do it manually, which cost me $106, but they then added an additional $48 without justification. They refused to ship unless I paid the extra fee. Now, my shipment is with them, and I refuse to pay any further. They are untrustworthy.

1
Date of experience: Nov 06, 2025

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Business Details

  • Your #1 Shopping Agent, based in Hangzhou, China. Purchase billions of products with a few clicks. B2B and B2C support. We connect our customers worldwide to millions of sellers in China!

  • email service@cssbuy.com
  • call 18106578805
  • language https://www.cssbuy.com

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