Review Time
The worst online training ever they take your money and never deliver what they promised. Also when you finish your course without the help of them they will find any excuse to hold your qualification. When you hear them just run away coz they are scammers
Learning was enjoyable, the videos were challenging, would like more senorios to learn from and respond to, multiple choices. Overall a good experience to learn from.
I received a reminder email stating that after three months, "you will need to re-enroll and a fee will apply." The email does not clearly indicate that this fee requires paying the full course amount again. Phrases like "the full course fee will apply" or "you will need to repurchase the course" are missing, resulting in an ambiguous message for students. When I reached out to customer service for clarification, there was no acknowledgment of the email's lack of clarity or any intention to address the issue fairly. The response felt inflexible and dismissive rather than helpful. I am extremely disappointed with the customer service and the overall treatment I received. Based on this experience, I cannot recommend this course provider and advise seeking a more affordable alternative from another authorized training provider.
I received a reminder email stating that after three months, "you will need to re-enroll and a fee will apply." The email does not clearly specify that this fee entails paying the full course fee again. Terms like "the full course fee will apply" or "you will need to repurchase the course" are absent, leaving the message unclear for students. When I contacted customer service for clarification, they showed no willingness to recognize the email's ambiguity or to resolve the issue fairly. The response felt rigid and dismissive instead of supportive. I am very disappointed with the customer service and the overall treatment I received. Based on this experience, I cannot recommend this course provider and strongly suggest considering a more affordable option elsewhere.
I did the on line course, which is a great option as you can pace it yourself. You have time to take notes properly and stop if you need a break. I don’t love the video part, if you watch it again, it’s never good enough…in person you don’t have that option. Overall a positive experience.
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An award-winning hospitality training organisation, offering both online and in person training. Delivering industry required and venue specific hospitality education solutions for over 30 years, our onsite, online and in-house course options make it easy to achieve your personal and professional goals. Not only do we offer hospitality training, we offer pathways to gain professional qualifications, in addition to First Aid training. See more
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