roomster.com

2.5
2.5 Based on 61 reviews

More people around the world are choosing to live together and we think sharing a place can be a brilliant living experience and a great way to save (or make) money. Founded in September of 2003 and based in New York City, Roomster has made the experien...

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Average Rating

2.5

/
5

61 Reviews

5 Star
18%
4 Star
16%
3 Star
10%
2 Star
5%
1 Star
51%

All Reviews

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KrIZzixX
Complete waste of time.

Avoid this app at all costs. I used this service for two months, and if I hadn't been charged for the second month, I wouldn’t have renewed. This app feels like a total scam. Most messages seem fake, generated to create an illusion of activity. As my subscription neared its end, I suddenly received a flood of messages — all scams. Additionally, the app barely functions. Every time I attempted to reply, I encountered error messages, and sometimes the sender's name showed as 'Null.' You pay for a service that doesn’t work, and support is virtually nonexistent. This service is disappointing, misleading, and not worth any investment. Save yourself the hassle and steer clear.

1
Date of experience: Jan 13, 2026
Nowell
Avoid this app at all costs.

Don't waste your time or money on this app. I used this service for two months, and if I hadn't already been charged for the second month, I wouldn't have renewed. This app feels like a total scam. Most messages seem fake, clearly generated by the system to create an illusion of activity. As my subscription was about to end, I suddenly received a surge of messages — all scams. That says it all. Additionally, the app barely functions. Every time I tried to reply, I got error messages, and sometimes the sender's name appeared as 'Null.' You pay for a service that doesn't work, and customer support is essentially nonexistent. This platform is disappointing, misleading, and not worth a single dollar. Save yourself the frustration and stay away.

1
Date of experience: Jan 13, 2026
SMplay3588
Lacks essential features for listing.

I used this platform to advertise a room for rent. It doesn't allow you to specify move-in dates, lease lengths, or the type of tenant you're looking for. You can't filter potential renters beyond their budget, leading to a flood of irrelevant messages. It's clear that some of the messages are from bots! If you find a good match, it’s not due to the website, but in spite of it. There are better options available.

1
Date of experience: Jan 05, 2026
Willard Clark
Unexpected charges.

I paid $11 for a week, then immediately got charged $29! Be cautious with this app.

2
Date of experience: Dec 19, 2025
Ronnie Smith
Stay away.

Stay away. They will happily take your money even after you've deleted your account.

1
Date of experience: Nov 21, 2025
Jacob
Unauthorized charges.

This site is completely useless. Initially free, they changed it so you have to upgrade to read messages. When I changed my number, I couldn’t log in, so I had to register again. However, they still charged me for my previous profile without my consent, without even notifying me of an upgrade. I received an email about an open message, but when I clicked, I couldn’t read it unless I upgraded. I deleted my profile, yet they charged my debit card. This is a total scam, and I’ve requested a refund and may consider legal action. I will never use them again!

1
Date of experience: Nov 01, 2025
Darla C.
Extremely disappointing.

Extremely disappointing. You get charged to use it, yet receive nothing in return. Customer service is unavailable by phone.

1
Date of experience: Oct 24, 2025
Timothy
The worst rental site.

By any standard, the worst site I’ve used to advertise my rental. You have to pay to read inquiries, and often, there are no responses. My rental never appeared on their map despite multiple requests to their support team, who seemed clueless. Check for yourself the lawsuits against this platform to see how bad it really is.

1
Date of experience: Oct 13, 2025
Landon K.
Lack of transparency.

Be upfront about the fact that you have to pay to receive messages. While it's free to list, it’s not worth it. I ended up deleting my account without any contact from potential roommates.

1
Date of experience: Oct 08, 2025
Lester C.
Deceptive practices.

This is a straightforward scam. They will sign you up for a new subscription without your consent and make it impossible to cancel.

1
Date of experience: Oct 02, 2025

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Business Details

  • More people around the world are choosing to live together and we think sharing a place can be a brilliant living experience and a great way to save (or make) money.

    Founded in September of 2003 and based in New York City, Roomster has made the experience of sharing a home easy & safe. Roomster is a trusted name for people to post & search for accommodations around the world with other like minded individuals.

    Roomster connects people at all price points, in 192 countries and 18 languages.

    With 24/7 customer service, and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic individuals.See more

  • email info@roomster.com
  • language https://www.roomster.com

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