Review Time
Fast, efficient and professional customer service. Extremely recommended for SME and international transfers.A much better customer service than traditional banks, especially if compared with Hong Kong banks
I have just opened a business account with Currenxie and the process is very fast and simple. I have sent money in and paid money out to suppliers and things are smooth. Fee is reasonable and money is sent out fast. I certainly like Currenxie and rate 5 stars but something can be improved:- The transaction receipt should have more information so that we can download pdf file and send to beneficiary easily. Eg: name of the sender, name of the receiver with account, bank info etc.- The account's name is "Currenxie - Company name". It is better to keep original company name and put Currenxie at the back or at the transfer detail- The account's name to send to beneficiary should also show "Company Name - Currenxie" rather than put Currenxie before. I have got problem with supplier because he could not recognize my transfer from Currenxie and argued that I don't send fund- Currenxie should allow to add "view only user" like my accountant who can log in to see the transactions, create beneficiaries, or even setup payments and wait for verified code from me to approve. That can be helpfulI believe Currenxie will be better because your responses to customer are very fast and clear. Thank you
1. Easy to use - The online platform is laid out clearly and works smoothly. The verification system for transfers is simple (a code sent to my mobile). If you suggest improvements to the platform that will be helpful to all users then the CX web-developers will implement them!2. Secure - Our funds are in a bank account in a big regular bank 3. Personal service - The CX Support service is instant and friendly4. No physical meetings required - Perfect for the Covid-19 era! Face-to-face meetings are done on Zoom, and to confirm that I have signed a letter I just take a selfie photo of myself holding the letter (so practical and simple!)5. Compliance is done in advance - The CX Compliance team has informed us in advance that we should not conduct financial transactions with certain sensitive countries, and they even vet our potential clients for us. Whereas regular banks just let you walk into unmarked minefields!6. Exchange rates - CX foreign exchange rates are also much more competitive than banks
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Currenxie is a financial services company for the borderless economy. Our Global Account platform gives businesses a one-stop finance app for global growth. Features include a multi-currency digital wallet, on-demand virtual bank accounts, worldwide payments, currency exchange, and instant Visa cards. We value technology, user experience, and service.
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