Review Time
Steer clear of this service as they use a carrier that has proven to be very unreliable. My package was left in a communal area rather than being brought to my door, and it was stolen. The company declined to offer a replacement or a refund.
Deceptive practices: they charge extra for express shipping yet failed to deliver the product on schedule. I sought a refund for the additional shipping cost, but the support team refused, citing the holiday season and the courier as reasons. The item was expected to arrive a week ago, but I still have not received it.
Deceptive information: they charge extra for expedited shipping but failed to deliver the product on schedule. I asked for a refund of the difference between standard and expedited shipping, but they claimed it wasn't possible and blamed the holiday season and the courier. The product was supposed to arrive a week ago, yet I still haven't received it.
What made my experience outstanding was the communication. I had several issues with my orders, and the company was responsive to my emails and maintained communication until everything was resolved. As a result, I have continued to order more items and am thrilled with my collection!
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