Review Time
It feels like a total scam—ordering one subscription led to three! When I tried to cancel the additional subscriptions, they said it wasn't possible due to company policies. They were unresponsive to my initial concerns, and it often takes nearly a month for them to reply! After several months of complaints, they offered me a 50% discount. Extremely poor service!
It feels like a complete scam; I signed up for one subscription but ended up with three! When I attempted to cancel the extra subscriptions, they stated it wasn't possible due to company policies. They ignored my initial complaints, and responses often took nearly a month! After months of complaints, they offered me a 50% discount. Very unsatisfactory service!
I've reported the service to my bank for fraudulent activity. I never agreed to auto-renewal, yet £49.97 was debited from my account. I've tried multiple times to reach out through the form, but there has been no response. I’ve had to cancel my bank card as a result.
Do not engage with this company. My partner was misled into thinking the initial payment of 30 was for three months instead of monthly. When the second charge appeared, I emailed to cancel, but like many others, received an automated response. After the third charge, I emailed again with my cancellation details and received another automated reply. I've sent two more emails and still haven't heard back. Stay away from this app; it's a total scam.
This is a total scam. I was charged even after requesting the cancellation of my subscription before the end of the free trial. I'm being billed for products I didn't ask for. Emails to their support addresses are either ignored or receive the same automated response unrelated to my query.
I purchased a one-time lifetime access program, but they signed me up for a monthly recurring plan and a three-month premium subscription. The site doesn't allow cancellations, so I emailed to cancel. They continued to charge me monthly. I had to cancel my credit card to stop these thieves. I should have checked reviews before signing up.
This is my second review. I can't express how many emails I've sent and how often I've canceled the app I never used. They keep trying to withdraw money from my account almost daily. Their customer service is nonexistent. Please avoid this app; it's an absolute scam.
These individuals are thieves. Shortly after subscribing, they attempted to charge my card multiple times a day. I was fortunate to have set a low online purchase limit; otherwise, they could have taken over 500 from my account in a single day. I will continue to contact authorities until they are banned.
I feel compelled to join the many others who have had terrible experiences with this app. It's clear you're dealing with a cynical company when they don't provide proper customer service links. I never wanted this app and don't recall signing up, yet they're taking my money via direct deposit, and I can't find a way to stop it.
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