Review Time
Absolutely outstanding! I had a concern, and they quickly addressed it via email. Shipping started in early December for my order placed on October 18th, arriving just a week later! I received timely updates, and the product quality is remarkable! I highly recommend it :)
I ordered a plush on November 6th with a shipping promise for mid-December. Now it's December 29, and I haven't received the item or any communication after three emails to the service. I wouldn't recommend wasting time here—it feels like a total scam.
Truly exceptional! I had a concern, and they responded promptly via email. Shipping commenced in early December for my order placed on October 18th, arriving just a week later! I received timely updates, and the product quality is top-notch! I highly recommend it :)
The website indicated that pre-orders would ship at the beginning of December for Christmas, with a refund option for delays. The tracking showed conflicting statuses. After a month, I inquired about my order and requested a refund, but they just thanked me for my patience and ignored my request. They eventually issued a full refund after two weeks and two emails, which earned them a star back. It's disappointing, as my daughter loves these toys. We try to support the developer, but their customer service and supply chain management need improvement.
I placed my order on October 13th and haven't received any shipping notifications yet. With Christmas approaching, I'm starting to worry. I've tried to reach out, but there are no contact options available. I'm feeling very anxious about this.
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