davidaustinroses.co.uk

4.9
4.9 Based on 1.8K reviews

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Average Rating

4.9

/
5

1.8K Reviews

5 Star
92%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
1%

All Reviews

Filter Reviews

Review Time

John Thys
I’ve had roses before from David Austin and the service is second to none . The packaging of the ros

I’ve had roses before from David Austin and the service is second to none . The packaging of the roses is brilliant so no damage and the most important thing the roses themselves are first class and being guaranteed 5 years so if it’s a rose you need David Austin roses is the place to go

5
Date of experience: Feb 24, 2026
Great quality rose, delivered quivkly. Customer service is excellent! I had a minor problem in first

Great quality rose, delivered quivkly. Customer service is excellent! I had a minor problem in first summer with the rose and called them and they gave great advice. Turns out even my heavy watering wasn't enough! They advised a little more feed and more water. It's now doing great without any extra care!

5
Date of experience: Feb 20, 2026
Mrs Nicola Price
I adore the roses which I’ve received from David Austin. The website is very easy to follow and each

I adore the roses which I’ve received from David Austin. The website is very easy to follow and each rose has such a beautiful description there is advice on how and when to plant, which areas are suited best for each rose there are videos on these too so that once your roses arrive they feel like a real treat and you have the confidence to plant them.

5
Date of experience: Feb 18, 2026
Smooth online experience and prompt delivery of eco-friendly rose

The online interaction was seamless, and the delivery of the sustainably packaged rose was quick. I'm looking forward to planting it, as it appears to be very healthy. All my other roses are thriving and doing well.

5
Date of experience: Dec 01, 2025
Celia Haddon
Very good help from customer services.

Very good help from customer services.

5
Date of experience: Dec 01, 2025
Philip Hopper
Well packed with stake and ties.

Well packed with stake and ties.Delivery on time

5
Date of experience: Dec 01, 2025
Customer
No problem with ordering or delivery

No problem with ordering or delivery

5
Date of experience: Dec 01, 2025
Mary Evans
We always get an excellent service from…

We always get an excellent service from David Austin. Great quality and reliable.

5
Date of experience: Dec 01, 2025
Roman Walker
High-quality roses at a reasonable price

High-quality roses at a reasonable price, shipped promptly. I only gave four stars because I'm not fond of the delivery service used, as I've encountered issues with them before.

4
Date of experience: Dec 01, 2025
BT25
Purchasing a voucher for a gift

I was purchasing a voucher for a gift, which was well presented with a catalogue, but the delivery took a long time. I'm unsure why a different delivery service isn't used for these vouchers.

4
Date of experience: Dec 01, 2025

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