dazzle-dancewear.co.uk

3.6
3.6 Based on 81 reviews

Dazzle Dancewear Ltd was established in 2007 by Sarah Williams. Dazzle Dancewear Ltd is based in Nuneaton, Warwickshire (unfortunately we do not have a store to visit at present) We sell a variety of items for the performing arts specialising in Dancewea...

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Average Rating

3.6

/
5

81 Reviews

5 Star
57%
4 Star
7%
3 Star
1%
2 Star
6%
1 Star
28%

All Reviews

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Review Time

Alvaritogamer7733
Unsatisfactory first experience with the service

My initial experience with the service did not live up to my expectations. I have been waiting for a refund for over a month, and the only way to reach them is through email, which is quite slow. I doubt I will shop here again.

5
Date of experience: Jan 14, 2026
Mitchell
Initial experience left me wanting more

My first experience with the company didn't quite meet my expectations. I've been waiting for a refund for over a month, and the only way to contact them is via email, which takes a long time. I don't think I will shop here again.

5
Date of experience: Jan 13, 2026
Patrick Taylor
Customer service is unacceptable

The customer service is absolutely unacceptable! I do not recommend buying anything from this company. I emailed about returning an unsuitable item and received a rather rude reply! I managed to return the item weeks ago but have yet to receive any confirmation or updates. I emailed twice with no response! Please don’t waste your money and steer clear!

1
Date of experience: Jul 04, 2025
Akima18
Service was disappointing

The service was disappointing; items were not delivered on time, and my communications were ignored on several occasions.

1
Date of experience: Jun 20, 2025
Ssants007
Ballet shoes not delivered

I ordered ballet shoes weeks ago, but they have not been delivered. I've received no response to my emails or through the website chat. The advertised landline is out of service, and the mobile number I found goes unanswered. I had to buy the same shoes from another seller to make my daughter’s show, so I'm seeking a refund. Clearly, there is no customer service, and I’m concerned I’ve been scammed.

1
Date of experience: Jun 16, 2025
Hugh Morris
Avoid ordering from this site

Only one of my two items was delivered. The item I received is too small, and there’s no way to contact the company as they don’t respond to emails, their website is down, and the phone number is disconnected. Total scam! Avoid ordering from them.

1
Date of experience: Jun 11, 2025
Radical24NFM
Return process was frustrating

The order didn’t fit, so I requested a return. I received no updates or communication from the support team. They directed me to another company for returns, but that company had no association with them. I sent the item back to the original address and am still waiting for my refund two months later! I had to initiate a dispute to recover my funds.

1
Date of experience: Jun 06, 2025
Ebony
Outfit not received

I didn’t receive my outfit and had to follow up, but I did eventually get a refund.

4
Date of experience: May 30, 2025
Hale Rogers
Lovely costume

The costume is beautiful. I was unsure about the delivery time, but it arrived quite quickly.

4
Date of experience: May 30, 2025
Brilliana
Excellent support and communication

The support team was very helpful and kept me informed about my order that was out of stock, sending it immediately once the product became available.

5
Date of experience: May 23, 2025

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Business Details

  • Dazzle Dancewear Ltd was established in 2007 by Sarah Williams.
    Dazzle Dancewear Ltd is based in Nuneaton, Warwickshire (unfortunately we do not have a store to visit at present)
    We sell a variety of items for the performing arts specialising in Dancewear & Dance Costumes.
    We provide quality products at affordable prices, our main aim is to keep our customers happy as they are very important to us!
    We send items worldwide and sell to individuals and dance troupes.See more

  • email info@dazzle-dancewear.co.uk
  • call 07872642875
  • language https://www.dazzle-dancewear.co.uk

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