scooterworks.co.uk

5
5 Based on 20 reviews

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Average Rating

5

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5

20 Reviews

5 Star
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4 Star
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3 Star
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2 Star
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xavier693_
Excellent customer service and quick resolution!

I mistakenly ordered the wrong size wheel and reached out via email. They promptly resolved the issue and honored the original price. Their quick response was incredible, especially since I needed them for a 10th birthday gift. I will certainly be placing more orders with them in the future. A big thanks to the helpful representative who assisted me; 5 stars.

5
Date of experience: Dec 01, 2025
Clementine Harris
Ordered the wrong size wheel

I mistakenly ordered the wrong size wheel, reached out to the support team, and they resolved everything while maintaining the original price. Their quick response was impressive, especially since I needed them for a 10th birthday gift. I will certainly be ordering from them again. A special thanks to the helpful representative who assisted me; 5 stars.

5
Date of experience: Dec 01, 2025
Brian
Fantastic products and customer service

I recently ordered wheels and handle grips for my son's Christmas scooter. The customer service informed me that the wheels were out of stock, so I adjusted my order, including changing the grips. The service was excellent in accommodating all my requests. I would definitely recommend the company.

5
Date of experience: Sep 09, 2025
Leonora Patterson
Outstanding service with quick replies

The service was excellent with prompt responses. I will definitely order again.

5
Date of experience: Aug 04, 2025
Lily Baker
Exceptional customer service

The customer service was outstanding. I had several questions about products and spoke with a representative who was incredibly helpful, answering all my inquiries and following up via email for more detailed questions about compatibility with my current setup. They maintained great communication during the shipping process. Highly recommended for anyone needing parts or complete setups.

5
Date of experience: Jul 30, 2025
Tucker Cook
Great website, even better staff

If an item is out of stock, they will try to order it for you if possible! The staff was very helpful with my order and extremely polite. Huge thanks!

5
Date of experience: May 28, 2025
Seeking a custom build for my son

I was looking for a custom build for my son and had no experience with scooters. I dealt with a representative who was remarkably helpful and by far the best I've encountered at any scooter shop. I highly recommend them.

5
Date of experience: May 23, 2025
Ray Parker
Impeccable service

The service was perfect. I received assistance with my son's first custom build and now we're on our second. They addressed every question I had and provided numerous options. An ideal online store.

5
Date of experience: Apr 16, 2025
Alice Smith
Exceptional customer service

The team went above and beyond to help me find and receive the parts I needed on time. The service was impeccable. Highly recommended.

5
Date of experience: Mar 28, 2025
June W.
Excellent experience, would order again

I have only positive things to say about my experience. I ordered a scooter, and the communication was top-notch, making it easy to order. I received regular updates on my back-ordered scooter.

5
Date of experience: Mar 16, 2025

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