Review Time
I ordered a perfume on December 6th. I was provided with very little delivery updates, or when it would arrive, and if it would arrive for Christmas. I emailed their customer service and they assured me it was on route. On Christmas Eve I decided to follow up on my package, and emailed again. They responded by telling me my order was cancelled, with no explanation. In fairness I did receive a refund, but the uncertainty of me being scammed was not worth the stress.
I ordered a Dior Sauvage perfume from Deal Guide during their Black Friday sale. Unfortunately, what I received was clearly a counterfeit. The scent, packaging, and bottle were all off. It was a major disappointment.After some back-and-forth with customer service, they agreed to issue a refund once I returned the item. While I appreciate that the money was eventually returned, the fact that I was sent a fake product in the first place completely lost my trust.A reputable company should never risk deceiving its customers, especially not with counterfeit goods. I won’t be ordering from Deal Guide again.
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Behind Deal Guide is a young, up-and-coming company that wants to offer its customers top service. Thanks to the wide range of perfumes, everyone will find what they are looking for!
We are constantly expanding our range to offer you the latest and best beauty trends. We attach particular importance to the high level and quality of our products. With us you will find perfumes from well-known brands, as well as exclusive niche products. All items are in stock and can therefore be delivered immediately.See more
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