Review Time
It's difficult to determine if this is a scam or simply poor service. I spent £60 on an item and paid extra for next day delivery. After two weeks, I still haven't received my order, and there has been no response to my emails or messages. I strongly advise against purchasing from this company, as you may not receive your item.
It's hard to determine if this is a scam or just poor service. I spent a significant amount on an item and paid extra for next-day delivery. Two weeks have passed with no item, no response to my emails, and no replies on WhatsApp. I strongly advise against purchasing from this company; you might not receive your order.
I was redirected from one website to another while trying to order a specific loaf tin. The price was quite competitive, but I noted a low rating on Trustpilot, which made me cautious. I reached out to inquire about the rating, and the owner explained that the business is small and ethical, with past issues now resolved. Based on this reassurance, I placed my order, which arrived within 10 days from the UK to Ireland. Even with additional duties, it was still cheaper than other sites. Overall, I'm very pleased with my experience with this seller.
The service was terrible... items were missing from my order, there was no invoice provided, and I had to follow up multiple times without any acknowledgment or apology for the poor service. I still haven't received a refund. I recommend avoiding this seller.
They claim to be passionate about quality products and service. While the quality may be acceptable, the service is definitely lacking. They failed to exchange an item I bought and do not respond to emails, phone calls, or WhatsApp messages. I would not recommend buying from them as you may never receive your order!
I wish I had checked reviews before ordering. I received a packing notification but no shipping update. After three days, I called and left a voicemail, but received no response until the parcel finally arrived. It came without the advertised plug, and despite trying to contact them via email and WhatsApp, I've been ignored. The item works, but I shouldn't have to deal with this. I advise against purchasing from this seller due to their poor service.
I ordered baking supplies for Christmas, including bread flour and a starter kit. My experience was outstanding. The items arrived promptly and were well packaged, with a long best-by date on the flour. Based on my experience, I would recommend this seller to anyone looking for baking supplies.
I ordered a grain mill over three weeks ago. My order was acknowledged, and my payment was processed immediately. After replying to a query about color options, I’ve received no updates despite multiple emails to customer service. If there was a legitimate reason for the delay, I would expect some communication. Now, I’m unsure what to do, especially since it’s past the occasion for which I needed the item. I recommend not purchasing from this seller.
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The online baking store where quality and reliability are at the heart of everything we do. We focus relentlessly on excellent products and exceptional service. We want to make it as simple as possible to browse and purchase the best baking products at the best prices.
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