deliveroo.sg

1.1
1.1 Based on 112 reviews

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Average Rating

1.1

/
5

112 Reviews

5 Star
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4 Star
2%
3 Star
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2 Star
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1 Star
96%

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Kevin S.
Useless platform

Useless platform. No wonder the cheap pricing. Food missing called CS, told me it’s been collected already. Went all the way down to shop to find out what happened, the food has been left there for more than an hr

1
Date of experience: Oct 08, 2025
anonymous
angry biker

so a deliveroo biker was riding along canberra and he was riding a bike and lta recently said that riding in the pedestrian lane is illegal so he is a illegal man and he crash me🥀💔 me is hurt me is pain and he got off his bike and first thing is he said is "ARE YOU BLIND"💔 then he proceeded to yap for two to three more sentences and ended with a fug u 🥀💔 and I'm mentally hurt 🤕 and also he wasted like 67 seconds of my life

1
Date of experience: Sep 12, 2025
Adam
Poor service and unethical business…

Poor service and unethical business practice. Bought food product and content not as advertised on label. Deliveroo do not want to be responsible and won’t provide refund. Will stop using their service.

1
Date of experience: Aug 19, 2025
Susan Jones
I ordred lunch at 3.37 it didnt come til about 5.15ish

I ordered lunch at 3.37. My was pushed back to 5.15 ish. I should have just made instant noodles instead of ordering what I thought would have been a warm comforting meal. Delivaroo is a joke.

1
Date of experience: Aug 19, 2025
Ithai
Expensive Meal, No Delivery — Totally Unacceptable Service!

I placed an order through their app at 8:55 PM tonight. The app kept showing the food was on its way until after 10 PM, then suddenly marked it as delivered - except it never actually arrived! This was an expensive meal, and I’m still hungry and frustrated. Completely unacceptable!

1
Date of experience: Aug 09, 2025
Aki Gitsune
RIDER STOLE MY FOOD.

I literally used the option to "leave at door", meaning contactless delivery. Meaning literally leave the food at the door and Walk away. But instead the delivery driver STOLE my food, claimed to have called me (did not call me, literally not in my call logs). Customer service Did NOT help. Literally making false claims that the rider attempted to contact me when there is no proof, and dont forget the fact that i literally chose the option of LEAVE AT DOOR. SO what the hell??? And that i will still be charged for whatever i bought. The rider literally got a free meal out of me. Really pissed.

1
Date of experience: Aug 04, 2025
Jonas Brooks
Worse after worse

Worse after worseNow the app loses account details after being orderedMaybe don’t fire all the engineers you had that made the app ok next time you greedy bastards

1
Date of experience: Jul 04, 2025
Hugh
This business should be shut down

This business should be shut down. Don’t use them for anything. The app blatantly lies about the status of the order and even if you pay for Deliveroo plus and another 2$ for priority delivery, this makes no difference at all to the service. Tried ordering a few times and EVERY SINGLE TIME the delivery is more than an hour late or just randomly cancelled or worst arrived completely spoiled and not edible.

1
Date of experience: May 24, 2025
Olive W.
Appalling service from Deliveroo

Appalling service from Deliveroo. Ordered priority delivery from a restaurant, waited over an hour before being notified food order was cancelled. Deliveroo apogiaed but that misses the point. No food for myself and my daughter and too late to order from elsewhere.No compensation for such inconvenience

1
Date of experience: Mar 28, 2025
Manager hung up amid refund request

Andrew and then Russell (the manager who hung up on me) gave me one of the worst customer experiences I’ve had in Singapore. Three mistakes were made on the order and they offered less than 2 sgd, then additional credit for less than 2 sgd, then they hung up on me. Unbelievable and unacceptable.

1
Date of experience: Feb 17, 2025

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