deloox.be

3.6
3.6 Based on 16 reviews

Chez Deloox, vous bénéficiez des meilleures marques, de magnifiques produits, de prix bas et d'un service de qualité. Notre gamme se compose de plus de 400 marques reconnues ! Découvrez notre vaste choix de parfums de luxe, de produits pour la peau, de ma...

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Average Rating

3.6

/
5

16 Reviews

5 Star
65%
4 Star
0%
3 Star
0%
2 Star
6%
1 Star
29%

All Reviews

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Review Time

Mario
I started my perfume collections like 4 years ago, buy only with Deloox, I bought at least 50 scents

I started my perfume collections like 4 years ago, buy only with Deloox, I bought at least 50 scents, some cheap some really expensive.
All perfumes were till today originals and in perfect condition. 90% of my orders arrived in less than a week.
This year I bought already tree fake perfumes ( 2 with turkishsouq and 1 with Deal Guide) and they dont even answer to my claims!
The negative feeling when you realize you bought a fake perfume is terrible, specially with very expensive perfumes.
Thats why I continue buying with Deloox,
I only buy with other sites when Deloox dont have what I need......because is sold out...
Dont take risks.....
I am boiling...people have no shame, selling fakes is a crime.

5
Date of experience: Mar 09, 2026
Mario
All scents I bought with Delooks are originals.

I started my perfume collections like 4 years ago, buy only with Deloox, I bought at least 50 scents, some cheap some really expensive.All perfumes were till today originals and in perfect condition. 90% of my orders arrived in less than a week.This year I bought already tree fake perfumes ( 2 with turkishsouq and 1 with Deal Guide) and they dont even answer to my claims! The negative feeling when you realize you bought a fake perfume is terrible, specially with very expensive perfumes.Thats why I continue buying with Deloox, I only buy with other sites when Deloox dont have what I need......because is sold out...Dont take risks.....I am boiling...people have no shame, selling fakes is a crime.

5
Date of experience: Mar 09, 2026
Leo Suazo
Excellent prices

Excellent prices, quality, speed, variety - the best perfume website

5
Date of experience: Nov 13, 2025
Sonata
Deloox - company that fails to take responsibility

Deloox,I think your level of responsibility has reached the very bottom.I will have to escalate the matter by lodging a formal complaint with the consumer protection authority.I paid my order 5 October.You sent me a wrong item (cheaper than I paid (NUMÉRO DE COMMANDE : 17464077)You ignored all the emails I sentI have no product I paid, nor my money.It has been 3 weeks already since the order was paid.The mistake is on your side, and you avoid by all accounts!

1
Date of experience: Oct 10, 2025
Disappointed – Possible counterfeit product and no authenticity guarantee

ordered Nishane Hacivat from Deloox.be expecting the real deal. However, the fragrance does not last at all, which is very unusual for this perfume. I became suspicious and contacted Nishane directly to verify the authenticity of the product.To my surprise, Nishane informed me that Deloox is not an official retailer and that the product I received could very well be a counterfeit.This is incredibly disappointing, especially for a high-end fragrance. There was no clear warning on the site that they are not authorized sellers, and the price wasn't low enough to raise any red flags initially.I strongly advise others to be cautious when buying from this site, especially for luxury or niche perfumes. Authenticity matters – and when it's not guaranteed, your money is at risk.

1
Date of experience: Jun 23, 2025
ZRKGames
Perfect

Definitely best prices. Easy to order, fast delivery. Order was correct. Perfect

5
Date of experience: May 02, 2025
Katrina P.
Damaged Item / Not new

They sent a damaged item / and or not new and it's impossible to be in contact with their customer care they litteraly don't answer mails. And of course somehow to return an item you need to be in contact with them so I cannot get my money back. It's a scam company.

1
Date of experience: Dec 25, 2024
Penelope Lewis
Super

It's a nice site with a big variety of options and great prices. Excellent service and highly recommended.

5
Date of experience: Nov 29, 2024
Leamon Walker
Terrible customer service

I recently made my first order on this website. I am a regular customer of other platforms like Notino, Iciparis and ai totally regret not ordering there this time. Their FAQs says they offer next day delivery in Belgium, the product itself said 1-5 days. I finally received the product a week after the purchase. I contacted the client service and got no answer for eight days, fearing I got scammed. I am giving them two stars and not one because I finally received the product. I will surely never buy there again since I value customer service and transparency. Spend your money elsewhere.

2
Date of experience: Oct 18, 2024
Dandyskillz
Deloox is a treasure trove for…

Deloox is a treasure trove for fragrance enthusiasts. The site's clean and intuitive interface makes navigating through a vast collection of perfumes effortless. The detailed descriptions and fragrance notes are invaluable for those seeking to discover new scents.

5
Date of experience: Jul 18, 2024

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Business Details

  • Chez Deloox, vous bénéficiez des meilleures marques, de magnifiques produits, de prix bas et d'un service de qualité. Notre gamme se compose de plus de 400 marques reconnues ! Découvrez notre vaste choix de parfums de luxe, de produits pour la peau, de magnifiques maquillages, et de produits capillaires professionnels.

  • email service.client@deloox.be
  • call +32186262589
  • language https://deloox.be

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