Review Time
Wrong product sent, the Color I ordered was not what I got. Huge upcharge since the same product is available from sites like temu for a fraction of the price. Return policy is customer paid to their plant in China to the tune of around $100. This is a scam, Chinese reseller that gives you the impression they are manufacturing these shoes. Go to temu, you get the same thing with better service.
Wrong product sent, the Color I ordered was not what I got. Huge upcharge since the same product is available from sites like temu for a fraction of the price. Return policy is customer paid to their plant in China to the tune of around $100. This is a scam, Chinese reseller that gives you the impression they are manufacturing these shoes. Go to temu, you get the same thing with better service.
when i finally got a response from them regarding a full refund due to a sizing issue (their XXL shirt is actually a Med. with a XXL label) they said I could keep the shirts and get 20% off next order or keep the shirts and receive 15% back in refund or pay to ship it back to Central Asia and wait for the refund. I really hope people read these complaints as this is a complete scam
Unfortunately I have done the same as the last guy to leave a review and ordered before reading the reviews. Ordered several items from this site after they kept coming up in my social media. Got an order confirmation and have waited almost two weeks. Have emailed and had no reply. Have used Facebook messenger… no reply. Also Instagram… no reply. I still get emails marketing emails from them and had one today. A response from someone would be nice.
Robbed me. Paid £60 and some proper badly made trousers sent to me three and a half weeks after I ordered them, only to send them back due to being a crap product .Poor customer service , don't respond DO NOT USE this charlatan so called clothing company. Sent my items back tracked Royal Mail and two weeks later STILL no refund, I'm pretty sure I've been robbed plain and simple
Absolute joke of a company, Just wish I'd read the reviews first (Lesson Learned).- Order placed 25.07.24 (Now 02.08.24)- No delivery details received.- No response to Instagram messages.- E-mailed the address on website only to receive a bounce back. likely due to their inbox / server being full.If you don't want to lose your money, do not order.
I ordered a pair of shorts almost 4 weeks ago. It never arrived. The email support is non existent. There is also no phone number to contact which is very convenient…They pepper you with offers, discounts until you purchase and then fail to fulfil orders. This business has now been reported to my bank for fraud.
I ordered 10 days ago, still no tracking number, no update. I contacted then via the email supported, the mail failed delivery.It seems like I was scammed with the others.Edit: 6 days after I posted that review I had an email from them saying that they had "unprecedented issues" with their domain and all the orders will be dispatched soon with the tracking number supplied. That was 9 days ago. So I emailed them back asking about the order status and tracking number. Having the email bouncing back to me.
Ordered 2 Milano trousers. Returned due to quality versus price and am yet to receive a refund or any communication a week since they’ve received the return. Not responded to my emails Thanks for your response on 21st July.. firstly I took a photo of the return paperwork I sent back (had to make my own as I wasn’t supplied with any) Secondly the only reason I have my money back is because Monzo are disputing with you since the 30th June.. Your customer service team are non existent as every email I’ve sent to you at support@denevos has bounced back. Would be really embarrassing if I was able to share screenshots of the evidence..
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