Review Time
Scammed me out of a deposit. A medical sales representative told me I had to give a refundable deposit to hold my spot. (I know others that were not required to do so). When I decided I didn’t want to move forward with this company, they told me I would receive my refund. It has been pointing fingers, runaround situation since. They are not returning my messages. I have in writing that I would receive the refund. Louis was my medical sales expert and has not given me any answers as to why he required a deposit. Stay clear from this company and do your research- not just their “paid” reviews.
Title: My Experience with Dentakay (Antalya) – Aftercare & Record Transparency
My experience with Dentakay (Antalya) relates solely to my own dental consultation and subsequent communication with the clinic.
In September 2025, I attended Dentakay primarily for assessment of a minor chip repair. I was not experiencing major functional problems at the time. During the consultation, I was informed that most of my previous dental work would need to be completely redone.
This recommendation was provided verbally. I was not given a contemporaneous written clinical report explaining the medical basis for full retreatment.
Because the recommendation involved extensive and costly work, I requested copies of my X-rays and full dental records so that I could obtain an independent second opinion.
During communication with the clinic, I was informed in writing by email that Dentakay was handling aftercare matters relating to former GoDent patients.
The timeline is as follows:
• September 2025 — Examination and recommendation for extensive retreatment
• Same period — I requested copies of my X-rays and full clinical records
• After publishing an earlier review — I was contacted and offered free retreatment
• The offer was made after the review had been posted, and I was asked to remove it
• I removed the review in good faith
• I then formally requested written clarification and full records
• Only a single X-ray image was eventually provided
• No structured written clinical justification or complete file was supplied
• My later written complaint and deadline notice did not receive a response
This sequence of events is documented in saved email correspondence.
After reviewing the X-ray provided, I could not see clear visible evidence supporting the need for full retreatment. However, no detailed written explanation or structured clinical report was provided to clarify the recommendation.
My concerns relate specifically to:
• Lack of written clinical justification for major retreatment
• Difficulty obtaining complete dental records
• Communication linking review removal and treatment offer
• Absence of structured written complaint response
As a patient, I believe access to full medical records and written clinical reasoning are fundamental standards of transparency and informed consent.
All statements in this review are based on my personal experience and supported by written correspondence.
I encourage international patients to request full written treatment reports and complete records before agreeing to extensive procedures.
While enjoying my Christmas dinner, I received calls from sales agents trying to sell dental care. Is it really necessary to disrupt a holiday with such calls? Do they not recognize the importance of boundaries? This approach is far from effective, especially on a day meant for celebration.
I visited a dental clinic for the first time, expecting a cost of £3600 for 22 crowns, root canals, and implants. A representative suggested Zirconium crowns and additional procedures, raising the price to £7,298. Shocked, I borrowed funds to proceed. The initial procedure went well, but I later learned I had to cover my own travel and accommodation expenses, increasing my total to £9366. On my final visit, the dentist discovered the wrong color teeth had been prepared, leading to further delays. I experienced significant pain post-treatment, partly due to rough handling. Communication was poor, causing me to miss my flight and incur extra costs. While the clinic offers quality work, it felt more like a production line, and patient comfort seemed secondary once payment was received.
My experience was fantastic from start to finish; communication was clear throughout the online process. The representative was excellent, and all staff were professional, helpful, and friendly upon my arrival. The clinic was immaculate, sophisticated, and equipped with advanced technology. My initial consultation plan was adjusted as expected after x-rays, guided by experts to ensure optimal results, which I can happily say I received. I would wholeheartedly recommend this service to anyone seeking dental work abroad; you are in capable hands.
This has been a wonderful journey from beginning to end. The staff were supportive, making me feel at ease. The representative was fantastic in coordinating everything, from flight bookings to arrangements. Upon arrival, I was introduced to the main doctor, who thoroughly assessed my situation. The work done on my crowns was exceptional, and the root canal treatment was handled excellently. The surgery was performed in a way that ensured I felt no discomfort. The staff were attentive to my well-being and made me feel very welcomed. I couldn't find fault with this experience at all. Thank you for restoring my confidence in smiling!
My experience with this clinic was unparalleled. From the all-inclusive flights and hotel arrangements to the staff, I couldn't fault anything. I'm thrilled with my new look! I've already referred six friends who are planning to come for treatment soon.
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