Review Time
Have used the service for over 10 years. Was on a rolling contract as the unused images were transfered over. I thought I'd increased the images to 75 per month under the same rules. Turns out I've paid 6 months at a higher rate and the images have not transfered over so I've lost them. Images are basic and not great in comparison to other websites but I comprosied to the flexibility. Had no help in getting the images back on what I've paid for, so have now lost me as a customer as other sites have better variety and I won't deal with companies who used underhand tactics like this.
DepositPhoto's one-time buy is actually a repeating subscription which auto renews when the customer have downloaded 3 images or after one year annually.Even if a customer clicks to disable the renewal (if they happen to see the switch), DepositPhoto ignored it. Their instructions to turnoff auto renewal is extreamly difficult to find and follow and the end will not work. You have to contact an agent. Even after contacting an agent you can't be sure it was disabled because the place to looks is now gone.DepositPhoto also sent a fake TrustPilot review link asking me to review their service. I was so infuriated with the fake link I went out of my way to find the real TrustPilot link to write this review. This calls into question any positive review.
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DepositPhotos by VistaPrint is a global creative platform offering 300M+ free and licensed photos, videos, vectors, and audio for personal and commercial use. We also provide AI-powered tools, API integration, and rights-cleared datasets for AI training. Trusted by 40M+ users worldwide since 2009.
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