dermae.com

2
2 Based on 5 reviews

Derma E® offers a full line of natural skin care products that are rich in vitamins, antioxidants & botanicals. Browse our natural skin care products today!...

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Average Rating

2

/
5

5 Reviews

5 Star
20%
4 Star
0%
3 Star
0%
2 Star
20%
1 Star
60%

All Reviews

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Emily Clark
Terrible customer service

Insanely long shipping time since it's coming from China not Colorado like their business address says. Customer service is awful. Said my package was in my town then returned to sender because of a wrong address? Can't get any help can I just get a refund please??

1
Date of experience: Mar 24, 2025
Kay
Hello can someone please give me my…

Hello can someone please give me my order or refund it 🤦‍♀️ this is ridiculous no one tells you anything....

1
Date of experience: Feb 15, 2025
Desiree M.
DermaE is the first product that has…

DermaE is the first product that has changed my skin so drastically, and for a fraction of the cost of comparable products! All their products have been wonderful.

5
Date of experience: Jun 13, 2024
Derma E Customer Service

I have been using Derma E products for over a year. I really do like their products. However their Customer Service is AWFUL!!! This is why I am compelled to write this review. You wait on the phone to speak to an agent who never gets on. Instead you get directed to leave a message which no one responds to. You send emails and they don't respond to them either. I understand that I am not the only customer trying to contact them but I would think that after a couple of days someone would respond!

1
Date of experience: May 16, 2023
HappyEasterMas
Great products, incompetent logistics

Great products, but DermaE is not competent in logistic. I ordered from Amazon for years without problems. I don't know why I had the stupid idea of ordering from them directly.A few minutes ago, my second DermaE delivery arrived, and it's the second time something is missing. They sell a joke of a "glow set', which is basically 2 samples and some junk. The junk they delivered, but one out of only two samples is missing. Naturally, the sample of the cream I wanted to try. This company made me pay $15 for a sample.If you don't care about sending orders correctly, why do you even bother to make good products?

2
Date of experience: Apr 13, 2022

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Business Details

  • Derma E® offers a full line of natural skin care products that are rich in vitamins, antioxidants & botanicals. Browse our natural skin care products today!

  • location_on Simi Valley, United States
  • language http://dermae.com

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