Review Time
Beware of buying anything on this website on subscription - they lock you in and deliberately deceive you by hiding vital information in the small print. 1. They will never remind you or inform you about your upcoming subscription orders (despite sending daily spam emails)2. Once the money is taken of your account (even if you email minutes after receiving the order number confirmation) they will tell you that it's already been shipped and there's nothing they can do about it. Ironically, their shipping takes absolute ages - I waited 2 weeks for my last order. 3. You will not be able to cancel your subscription without paying a cancellation fee (I've just been told that I need to pay close to $50 to cancel my subscriptions). I've decided to swallow hard and pay the $50 just so I never have to deal with these scammers again.
Super sketchy. I used them for years and was happy. All of a sudden, I received the same product. I’ve been using for years in a totally different packaging. I did my research to see if Jan Marini changed the packaging and they haven’t. You can’t get a refund with this company, only store credit, but there’s no point in getting store credit if it’s fake. And suddenly there’s no way to contact them anymore. They used to have a phone number you could call. I talked to somebody before who definitely sounded like they were out of California. I feel like I’m dealing with a completely different company all of a sudden. It’s so strange.
I ordered product and on January 8 got an email saying it has shipped. When I check tracking it shows a label was created January 8 but no other updates. I tried emailing twice and got no response. Also tried calling and got a "no one is available" message.
RISKY BUSINESSOrdered Skin Medica TNS advanced+ serum, buy 2, get 1 free for $600.00.This stuff isn't cheap so I tested the dispensers upon receipt. 2 of 3 did not dispense anything from the lotion side until 6-8 pumps later. Only the clear serum came out thus wasting 6-8 pumps of the clear serum. The white top does not sit straight on the bottle. Possibly the contributing factor? While I may have paid less, I ended up with less product.They refund you only if product is in original package. Well, obviously I had to open it to know it wasn't working.The shipping was fast and the order was accurate.
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We sell online high quality, top of the line skincare and make up with physician grade ingredients. Brands such as Obagi, Neocutis, SkinMedica, iS Clinical and many more. We offer these skincare products online at a discounted rate.
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