lumilux.com

1.2
1.2 Based on 73 reviews

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Average Rating

1.2

/
5

73 Reviews

5 Star
3%
4 Star
0%
3 Star
1%
2 Star
3%
1 Star
93%

All Reviews

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Review Time

Christine Redlin
Do not buy this Anti-aging stick not good. Of course you have to open it and try it. I did and it we

Do not buy this Anti-aging stick not good. Of course you have to open it and try it. I did and it went on greasy did nothing. I wrote to ask for professional customer service to make it right to get a refund and the respresentative said no refund if product opened. I wrote back and stated of course a customer has to open it to try it. Pass on this product do not purchase.

1
Date of experience: Feb 05, 2026
Buyer beware

Came across the website thought it was amazing and bought a face spa reduced to £125 came quite fast but it’s a cheap product from China no branding on box no safety markings on apart from the adapter plug but I’m 99% positive the leds are not lasers I just think they are red led lights and not what they claim . I’ve got a professional laser hair helmet from theradome and I red led laser lights are completely different once on . These lights on this unit are just light a normal light . Also asked for a refund they soon replied back to me asking me for photos of the item and box once received they will send out a return label but once I sent the photos no response at all completely lost faith I’ve had zero communication from them . It’s just all fake led lasers they also give the impression they have a celebrity followers I very much doubt that it’s just utter rubbish and no CE certificate apart from the adapter plug so tge unit shouldn’t be sold in the uk . I fell for tge website sadly I should have read the reviews on here as I agree with them 100% . The return policy is wrong in any event as by uk law you are allowed a refund if buying online as you can’t see what your buying so the company must refund your money for goods bought online whereas if it was from a shop returns are different as you can actually see what you are buying. But these products are not legal for uk and shouldn’t be even sold

1
Date of experience: Sep 21, 2025
Cathleen Sanders
We absolutely love our new permanent…

We absolutely love our new permanent lights! Noah who sold us the lights was wonderful to work with—very professional, knowledgeable, and helpful in explaining all the options. The whole process was smooth and easy, and the finished product looks amazing! Highly recommend this company if you’re considering permanent lighting for your home.

5
Date of experience: Sep 20, 2025
Bella Johnson
Don’t use - poor quality products and won’t respond to emails regarding refund

I purchased an ultra sculpt on 3 Sept and requested refund within 14 days as the product was of poor quality. I received an email requesting pictures and a video, both of which were provided. I’ve had no response to my emails. Absolutely disgraceful!

1
Date of experience: Sep 19, 2025
LUBKA GUEORGUIEVA
LED HAIR BRUSH

I received broken hair brush no communication no any support. I want to tell you guys that this company is scam you think they have discounts but they laying don’t west your money better buy more expensive but to be in a safe hands

1
Date of experience: Aug 12, 2025
LUBKA GUEORGUIEVA
LED hair brush

I received broken hair brush my opinion is that this company is scam no any communication

1
Date of experience: Aug 11, 2025
Francesca
Ordered goods never arrived

Ordered goods £80. Never arrived and the postage link never worked. I emailed the company and never received a reply. Have had to get my CC involved to claim a refund. Don’t waste your money on this company. Looking at the reviews I’m not alone and others have been duped as well. This company should have their website removed and not be allowed to advertise goods, they clearly don’t have.

1
Date of experience: Jul 31, 2025
Lucy Wark
No updates no product that has arrived

No updates no product that has arrived. I usually don’t write reviews. This one may not deserve a star :(. Sad. I hope to get updates.

1
Date of experience: Jul 27, 2025
Sophie Kavanagh
SCAM!!!!!

I spent £88 on x2 items from there 'professional' looking website. After wait almost 3 weeks to receive my items when they arrive i realise that have been shipped from china the products and packaging looks nothing like the products on the website, they were cheaply made and also no safety seal on the products which could of been tampered with the packaging was also dented. I have contacted them fora refund and no reply yet. I believe that this website is a SCAM and is selling counterfeit products do not buy from them please save your money!!!!

1
Date of experience: Jul 21, 2025
Rhea Elliott-Jones
This is a big SCAM !!!

This is a big SCAM !!!fraud !!!Paid no product ARRIVED pls contact your bank a raise fraud

1
Date of experience: Jul 15, 2025

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