dermrays.com

3.8
3.8 Based on 67 reviews

This year marks our 12th anniversary, a significant milestone in our journey of innovation and excellence in the beauty and medical aesthetics industry. For more than a decade, we've been committed to advancing technology, securing FDA certifications, and...

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Average Rating

3.8

/
5

67 Reviews

5 Star
43%
4 Star
19%
3 Star
22%
2 Star
3%
1 Star
12%

All Reviews

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Review Time

Jana Butler
Trust Company With Excellent Products

DermRays is a trusted company with excellent customer service and high quality devices. I own the Revive and FusionGlow. Both are great devices that deliver visible results. Any questions I've had have been answered by personable and honest customer service reps. Overall, it's been a great experience and I trust this company and their products.

5
Date of experience: Oct 23, 2025
GS85
It Works

It Works. After a few weeks, less and less hair came back and now only a few left. Great to have it at home and avoid going all the way to a saloon at their time (and having to rely on someone elses precision or facing that awkward situation with a stranger).

5
Date of experience: Sep 13, 2025
Elina Regan
It is quite effective in removing dark…

It is quite effective in removing dark spots, but not so-so in removing wrinkles.

3
Date of experience: Aug 23, 2025
Sadie Pearl
Still waiting for big changes

I’ve been using the LED mask for three weeks. The infrared setting seems to work best for me. My skin feels smoother, but I haven’t noticed much improvement in my breakouts or redness yet. It’s easy to use, but it’s a bit bulky and the eye protectors slip sometimes. I’ll give it more time.

3
Date of experience: Jul 18, 2025
Ella Ruth
Slow but steady progress

I’ve been using the Revive Laser for about two months, three times a week. My skin looks a bit more even, and my forehead lines are slightly softer. It’s easy to use and doesn’t irritate my skin, but I was hoping for faster results. If you’re patient, it’s a solid addition to your skincare.

3
Date of experience: Jul 11, 2025
Layla Bennett
Eager to See Results with Revive!

I recently started using the Revive on my face, and it feels comfortable and easy to use. I haven’t seen noticeable results yet, but I’ll keep going for about a month to gauge its effectiveness. If it works well, I’ll update my review and rating with the results!

3
Date of experience: Jul 10, 2025
Aria Beth
Decent but not a miracle

I’ve used the Revive for two months, and my skin feels smoother and looks a bit fresher. The device is simple to use, and I like that it’s painless. However, I was hoping for more obvious results on my crow’s feet by now. It’s not a miracle worker, but I’ll keep using it since it’s so convenient.

3
Date of experience: Jun 17, 2025
Emma Grace
V8S needs more time

The V8S feels sturdy and has a nice cooling feature, but after seven weeks, my leg hair has shown some improvement, but my underarm hair isn’t noticeably different. It’s not as fast as I hoped, especially since it claims up to 100% hair removal with SGS report. The higher settings can sting a bit. I’ll keep using it, but it’s not blowing me away yet.

3
Date of experience: May 29, 2025
terrible customer service

I bought the V4 laser hair removal device. The shipping was relatively fast, but then I opened the package to find that I had received the wrong product. I emailed them, and they asked for a ton of pictures. I took them and sent them. They told me that after some days they were going to send the return label, and then I needed to return the product, and after they received it, they would send the correct one. I said that that was going to take too much time (I'm moving soon) and I opted for just returning it. In addition, I've repeatedly told them that the process had made me waste a lot of time, and that I should get some kind of compensation. First they ignored me, they then said that they had to check with someone, and in the end they didn't answer. They sent me a label without giving me any instructions for it, for a carrier that doesn't exist in my country. I asked for help but the answer was useless. I found out by myself about which company dealt with those packages here, and I sent it. After I had sent it, they sent me another label and asked that I use that one. I told them I had already sent the package. After the weekend, they emailed me again and asked if I had sent the package, which I had already told them I had. At this point I'm just hoping to get my money back. They're unprofessional, and don't care at all about wasting their customers' time.

1
Date of experience: May 23, 2025
Maryna Nozdrenko
I bought the laser

I bought the laser, and I advise everyone not to get them.I used for the first month and no results, and they had information if no results the first month, you have to wait another 8 weeks, basically 90 days your refund will expire. And you won't be able to get your money back and there will be absolutely no result, me and my husband used for 7 months, zero result. I don't recommend it.

1
Date of experience: Apr 28, 2025

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Business Details

  • This year marks our 12th anniversary, a significant milestone in our journey of innovation and excellence in the beauty and medical aesthetics industry. For more than a decade, we've been committed to advancing technology, securing FDA certifications, and delivering top-tier laser beauty solutions that prioritize both safety and performance.

    In the last two years, we've expanded into home laser devices, bringing our medical-grade expertise directly to consumers. With our cutting-edge technology, achieving salon-like results at home has never been easier.

    Proudly part of Lotuxs Technology, recognized by Med Tech Outlook in 2022 as one of the Top 10 Aesthetic Device Companies in APAC, we remain at the forefront of innovation in beauty technology. Our innovations have also garnered media attention. VOGUE named us among "The Best At-Home Laser Hair Removal Devices, According to Experts."See more

  • email support@dermrays.com
  • language https://www.dermrays.com/

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