Review Time
I honestly felt scammed I was trying to sign up for something to do with SHEIN and when the charge went thru it was to this company that I’ve never heard of. How I even got to this blows my mind I truly clicked a link on a story on Facebook and was supposed to be buying a large misc box from SHEIN and I entered my info and when I hit the final submit bam I was redirected to final confirmation of purchase then was supposed to go to the SHEIN website instead it just processed my payment and then notification from my account popped up saying the purchase of twice the amount I was supposed to be paying and for some company I’ve never heard of and thanks to diamond they are graciously helping me get this resolved
I made the mistake of making a payment with the wrong company thinking it was somthing else. I contacted the team for a refund and cancelation of membership and what im being told by customer service and the account that was made and emails are totally different/opposite. Im more confused and pretty upset at the fact that I can't seem to get anywhere with talking to a person on the phone rather than emailing...
I was charge tow times without my authorization, the second time I even had created a ticket requesting a refund and after that I was charge again. I have sent a lot of email and haven’t received immunity money back. They even told my that they could not refund me for the first charge $17, that I have to buy something, and after that they charge me $ 8 more
Y'all were really nice took care of the problem no hassles no nothing I appreciate your niceness and how you took care of everything so quickly you guys did a good job and I do appreciate it thank you and you're very nice about it
This company is dependable and features an outstanding team that addresses concerns and guarantees customer satisfaction. From my own experience, they assured me of a refund when I decided to cancel my subscription, highlighting the strong integrity of the company and the commitment of its support team.
The process wasn't immediately clear to me. My rating might increase once everything is clarified by a financial institution. After starting a chat, I received an email requesting a review. Exercise caution regarding potentially misleading situations with this service. It claims to be based in California but converts funds into euros.
The process wasn't immediately clear to me. My rating might improve once everything is clarified by a financial institution. After starting a chat, I received an email requesting a review. Be cautious of potentially misleading situations with this company, which claims to be based in California but converts funds into euros.
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