Review Time
The service has been very frustrating; selecting the English menu still results in Spanish responses. When I finally reached a representative, I was told there were no English-speaking operators available. I signed up for unlimited minutes, but the app only shows 100 minutes. This misleading information is infuriating. I'm moving to a different provider. Very unsatisfactory!
The service is utterly disappointing. I selected the English menu, yet they continued speaking in Spanish. When I finally got through, I was told there are no operators who speak English. Despite signing up for unlimited minutes, the app shows I only have 100. This is misleading and frustrating. I'm moving to another provider. Truly appalling!
This service is advertised as excellent, but my experience has been the opposite. I've been trying to transfer my number for two weeks, and their management is disorganized. I've been promised calls that never come, and when I finally reached out, the representative was rude and unhelpful. I'm extremely disappointed and would advise others to seek a different provider.
We switched two lines from another provider after years of good service. The reason for the switch was the lower price, but the reality has been frustrating. From day one, calls to certain numbers land in different countries. Despite reporting this issue for six weeks, there's been no resolution. Additionally, call quality is poor, and customer support lacks professionalism. We're returning to our previous providers. Cheap prices don't justify this experience.
I've been using this mobile service for nearly a month, and the quality has been disappointing. The internet connection is slow and often disconnects, making it hard to rely on the service. I hope they address these issues soon; otherwise, many may switch to other providers.
I've been with this provider for four years, but I'm moving on due to ongoing issues that aren't resolved easily. When traveling abroad, I often lose service. Contacting support is difficult, and I've experienced days without service. The only positive has been the pricing, but it seems that low cost comes with poor service.
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