ditch.la

3.1
3.1 Based on 117 reviews

unburying our own category....

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Average Rating

3.1

/
5

117 Reviews

5 Star
46%
4 Star
6%
3 Star
2%
2 Star
2%
1 Star
45%

All Reviews

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Review Time

Butch Reed
Terrible experience with slow responses.

This has been the worst experience I've ever had. The response time is incredibly slow. I placed my order on November 2nd, and they charged my account right away. However, on December 2nd, they charged me again without my permission. I cannot recommend this to anyone.

1
Date of experience: Dec 17, 2025
Norman Anderson
Wrong size received and no support response

I ordered pants in size 32x30 but received 32x32, which are too long and don’t fit. I've tried contacting the support team multiple times, but there has been no response. The customer service is lacking. I will not order from them again.

1
Date of experience: Dec 05, 2025
Emil Wright
Top-notch underground brand

An excellent underground brand, incredibly affordable for the quality provided.

5
Date of experience: Dec 05, 2025
Morgan Cook
Received incorrect size and no response

I ordered pants in size 32x30, but they sent me 32x32, which are too long and don’t fit at all. I've reached out to the support team multiple times via email and phone, but no one has responded. The customer service is disappointing. I will not be ordering from them again.

1
Date of experience: Dec 02, 2025
Gabriel Baker
Poor shipping times and customer service

I've ordered from this brand twice before. The first time took over a week and a half to ship, but the second time was fast, taking only three days. However, during their Black Friday sale, I ordered five items and it's been 11 days with no updates or shipping confirmation. I've contacted support without any response. Others received their orders quickly, making this experience very frustrating.

1
Date of experience: Nov 26, 2025
JW25
Invested over 1K with them

I have spent over 1K with this brand. The clothing is of good quality, and the customer service is commendable. They genuinely care about their customers and their purchases.

5
Date of experience: Nov 25, 2025
Melissa Howard
Resolved my issue

They assisted me with my concerns and even offered a complimentary item for the inconvenience. I’m grateful for the support team.

5
Date of experience: Nov 24, 2025
Chester
Great quality at a fair price

The quality is really impressive for the price. I would recommend this to anyone.

5
Date of experience: Nov 24, 2025
James Wang
Pretty good

I've bought multiple things from Ditch. I haven't had any problems with most items. Sometimes the shipping is quick or it takes forever to arrive besides that I'd recommend. Also, their denim waist sizes are smaller than regular pants.

4
Date of experience: Nov 23, 2025
Zayyix
I bought from this company many times…

I bought from this company many times and I’ve never had a complaint with them. The quality of the items are very good and the shipping isn’t bad. You also get what you pay for.And for the people complaining about them not doing returns for sizing, they have sizing charts on every item to ensure that you do not get the wrong size.

5
Date of experience: Nov 23, 2025

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