doctortrigger.com

2.8
2.8 Based on 34 reviews

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Average Rating

2.8

/
5

34 Reviews

5 Star
43%
4 Star
0%
3 Star
3%
2 Star
0%
1 Star
54%

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Juniper Kelly
Do not buy from this company

Do not buy from this company! They tout "easy returns," but it's not so easy when you email the company repeatedly and get no response. I'm filing a dispute with PayPal to see if I can get my money back and filing a complaint with the Better Business Bureau. This is insane. I'm never buying from a company that doesn't list a phone number. Giant red flag right there.

1
Date of experience: Oct 14, 2024
Corbin W.
Dishonest company that charge excessive shipping and then ship to the wrong address

Dishonest company that charge excessive shipping and then ship to the wrong address. I think something went wrong between DHL and Parcelforce whereby Parcelforce only have a partial address. When you ask Doctortrigger to contact the couriers and amend the address to the one you provided they blame you and tell you to contact the couriers yourself which, as the recipient you cannot do - due to data protection laws - and all couriers agree this falls as the sellers sole responsibility. Doctortrigger refuse to issue a refund or contact the courier to amend the address (as literally ANY reputable seller would be more than happy to do), so my parcel is on its way back to them and I'm massively out of pocket. Avoid this company and their Kickstarter scams.

1
Date of experience: Feb 23, 2024
Gwendolyn H.
Extremely dishonest company

Extremely dishonest companyThis company has funded their products at a "reduced" price via kickstarter, which they then offered to new customers regardless. They have also charged kickstarter backers almost twice the shipping charges as they do any new order from their site.

1
Date of experience: Feb 21, 2024
Leopold A.
Run away!!

Same here, a completely shady company that wants to rip off their customers with crazy high unjustified shipping fees not allowing cancellations or refunds.

1
Date of experience: Feb 13, 2024
Conway Price
Shady company - BEWARE

Shady company to do business with. They charge excessive amounts for shipping and do not honor their refund policies so buyer beware if you are buying an item from this company.

1
Date of experience: Feb 12, 2024

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