Review Time
One of the worst, apparently legit, online businesses I have dealt with. Placed the order, and received an e-mail it was flagged by their security team - called them, sorted it. Hours later, another similar e-mail, sent by a different customer service rep. I asked them to either talk internally or cancel the order, as it's disrespectful to my time. Radio silence for 2 days, after which (I tried calling several times) I get an e-mail stating the product is out of stock - and the listing on the website changes to reflect that. 1 day later the order is still not cancelled and the refund is not processed. If I could give this a 0 for a product I never managed to purchase, I would.
Do It Tennis is without a doubt one of the top online tennis stores for a comprehensive range of equipment, but most certainly the best when it comes to service! I've been shopping with them for years and will continue to do so for years to come. Thank you Do It Tennis!
We received the tennis racket quickly and they had a great selection of options. The customer service was able to help with making some choices about strings and other factors that I didn’t really have any clue about. The only minor issue was that after charging my credit card, They contacted me to confirm the charge. This has happened one other time and I’m not sure why it happens with this vendor in particular. Otherwise, a great experience all around and we will continue to use them for our tennis needs.
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Tennis Superstore! DIT offers the best selection & prices on premium tennis gear & accessories. Free shipping available.
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