harrierrunfree.co.uk

4.9
4.9 Based on 61 reviews

Harrier provides great quality gear for people who love trail, fell and ultra running. We design and create essential kit for fellow runners to make training and racing more enjoyable, practical and safe whilst still being affordable....

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Average Rating

4.9

/
5

61 Reviews

5 Star
93%
4 Star
2%
3 Star
3%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Chas Brown
Fantastic product with exceptional support!

Fantastic product with exceptional support! Quick shipping during the holiday season! I purchased a foldable catbell for my husband. Initially, I received the wrong size, but the team was incredibly helpful in guiding me on the right choice. The exchange process was seamless and the delivery was impressively fast. The running poles are of excellent quality and design. I even asked my husband to get me a pair for my birthday as well! You can find plenty of helpful tips and instructional videos on the company’s website regarding how to use and assemble your poles.

5
Date of experience: Dec 27, 2025
Ron Reed
Pre-order disappointment

Pre-order disappointment. Order placed on 14 Nov 2025 with goods expected by the end of November. Delivery pushed to 8/01 and still not received. The website then updates to say 15/12. Calls go to voicemail, and email responses include every excuse imaginable for the delays. I hope the products are better than the service.

1
Date of experience: Dec 18, 2025
dylansally
Highly recommend to everyone

I highly recommend this to everyone, no matter where you are from. The staff are friendly, the food is good, and the drinks are enjoyable with nice people behind the bar. 😉

5
Date of experience: Dec 06, 2025
Petula Lewis
Pre-order communication issues

There was a total lack of communication regarding the pre-order. When I mentioned I hadn't received an email about any delays, they suggested checking my junk folder (it wasn't there) but didn't clarify the delay or when the jacket might arrive. After asking for clarification and requesting the original email to be resent, my request was ignored until I followed up a week later via their web form and requested a refund, as they had my money for almost 45 days with no product and no satisfactory updates. Not ideal!

3
Date of experience: Dec 02, 2025
K3NCR4FT16
Z-fold catbells

Fantastic product! Outstanding customer support! Fast delivery during the holiday season! I ordered the Z-fold catbells pro for my husband. Initially, I received the wrong size, but the team was extremely helpful in advising me on the correct choice. The exchange was straightforward and delivery was impressively quick. The running poles are high quality and well-designed. I even asked my husband to get me a pair for my birthday too! You can find numerous tips on how to use and assemble your poles on the company's website, along with plenty of instructional videos.

5
Date of experience: Sep 22, 2025
Chaz Coleman
Great value gear

I've ordered multiple times from them. The gear offers great value, functions well, and is dispatched promptly. I did encounter a warranty issue with one item, but the service was excellent, and it was replaced without any hassle. I've been using their running poles and pack for nearly six months over hundreds of miles. They are definitely well-made and durable.

5
Date of experience: Sep 16, 2025
Outstanding delivery

Absolutely outstanding items delivered today! Thank you for making such a great first impression.

5
Date of experience: Aug 20, 2025
Callum Harris
Exceptional customer service

I cannot praise this company enough. Their equipment is top-notch. Their customer service is quick and exceptional. I will definitely be using this company again in the future.

5
Date of experience: Jul 25, 2025
DB47
Excellent customer support

Excellent customer support. Quick responses to inquiries. I purchased durable running poles, and they arrived promptly.

5
Date of experience: May 05, 2025
El_muchachoss37
Satisfied customer

Amazing customer service—keep up the great work!

5
Date of experience: Apr 27, 2025

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Business Details

  • Harrier provides great quality gear for people who love trail, fell and ultra running. We design and create essential kit for fellow runners to make training and racing more enjoyable, practical and safe whilst still being affordable.

  • email kate@harrierrunfree.co.uk
  • call 01332637375
  • language https://harrierrunfree.co.uk

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