dokidokicos.com

2.3
2.3 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.3

/
5

21 Reviews

5 Star
24%
4 Star
5%
3 Star
5%
2 Star
10%
1 Star
57%

Filtered Reviews

Filter Reviews

Review Time

Veronica B.
BUYER BEWARE.

Absolutely horrid. I received a subpar excuse for a Genshin costume. Sadly I had bought two at the same time, a Honkai Star Rail one too, because I didn't want to pay an extra 100$ in shipping, expecting that they would be good quality based on their videos, photos and reviews. I'm not convinced DokiDoki's photos are even theirs. I left a deserved, bad review on a costume and only then did they offer their "after-sale service" - this excuse for a 'service' is basically telling the customer to go F themselves. They waited until the return window was up - literally a few days after I could've returned it - to return my email, and said they couldn't accept the return. When I chewed them out for conveniently waiting to even respond to my review, they said they would accept the return, then completely ghosted. I tried to reach out after and it's been absolute crickets. The extra costume is to this day, literally still in the bag, sealed. I have every piece of the other costume and it, too, is in the same bag it arrived in. Two unworn costumes that I can't do a single thing with. Over three-hundred US dollars, not including the one-hundred dollar shipping that we all know is an absolute scam. I've never seen such a racket over cosplay.

1
Date of experience: Nov 22, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More