Review Time
The orders I placed arrived on time and complete. For years, I had been ordering from another major distributor, but I decided to try Dolphin Fitness because of the better prices, and based on my experience so far, I don’t regret it. The quality of service is the same, but the pricing is better.
Been shopping with them for years but this time was terrible. A delivery takes 10 days usually and had ordered for holiday. The day before they said they were out of stock of something and so had held back the order. As a result, I had to spend MORE money buying the items on holiday which were hard to source. Arranged for a re-delivery, that came day after said it would so wasted TWO days waiting in. When not came the 2nd time I checked on-line and I think they had held it back AGAIN due to out of stock but hadn't emailed me to tell me. When I eventually received stock, 1 item was broken, a seal broken on a jar, tins dented and packaging crushed. The goods had not been secured well in the box and it was too big in the first place. I did get a refund but this order cost me time, more money and I have doubles of things I didn't need as had to buy them. I would have appreciated an extra credit note for all of the hassle, extra time and money, but I got a standard 'sorry'. A little wary of using them again as they say when you have problems, that is when you can tell the mark of a good company
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Dolphin Fitness is the UK's premier online store for nutritional supplements and home fitness equipment, providing a broad selection of quality products at competitive prices with prompt delivery.
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