doou.ca

4.5
4.5 Based on 229 reviews

DooU is Canada's first frictionless healthcare platform. A Doctor-led weight loss program that is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home....

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Average Rating

4.5

/
5

229 Reviews

5 Star
81%
4 Star
5%
3 Star
4%
2 Star
2%
1 Star
9%

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Review Time

Heinrich Harder
The process was simple and fast…

The process was simple and fast approval I would highly recommend it

5
Date of experience: Sep 01, 2025
Geoff
fast and efficient service .

fast and efficient service .highly reccomend them.

5
Date of experience: Sep 01, 2025
Rachel Straiko
Excellent experience signing up

Excellent experience signing up

5
Date of experience: Aug 31, 2025
Shania De Blois
Fast and easy experience

Accessibility is great. Questions were straight to the point and I got updates at every step of the process

5
Date of experience: Aug 25, 2025
Katrina Breau
Great service

Easy approval process and quick turnaround.

5
Date of experience: Aug 21, 2025
Michelle Mckenzie
Great Experience!

It was super fast results. I had questions through the chat option and all my questions were answered!

5
Date of experience: Aug 20, 2025
Angela Cummings
Fast and easy

5
Date of experience: Aug 15, 2025
Matheus Vilela
Quick renewals but poor support

The renews happens really quick, but if you actually need to contact their support it is a terrible experience.They just reply pre defined answers, looks like you are speaking to a robot, and for some reason you cannot follow up on the chat, so if you have a follow up question into something they said you, you need to open a new chat which doesn’t make sense, but as soon as someone reply your question they close chat and you cannot write more, so you end up with tons of chats opened.The main issue I have with them is because I was taking monjauro 10mg and seen a lot of results, but asked to change medication once monjauro is expensive.They did put me on ozempic 1mg for 3 months even though I asked for a higher dose, obviously such a lower dose didnt take any effect and I spent a lot of money for no results.It has been a fight for them to understand they should put me in a equivalent dose, they just considered I was starting a new treatment and this is it, so a lot of money spent for no reason.Support just reply automatic pre defined answer and doesn’t look at other chats to understand the situation.In summary, is a good choice if you will stay in the same medication and don’t need to speak to anyone about your treatment. Otherwise, I am having a hard timeEdit: a nice guy called me on the phone and sorted the issue. Increasing to 4 stars.

4
Date of experience: Aug 14, 2025
henry lin
I am grateful for the support.

5
Date of experience: Aug 14, 2025
Leeman Amanda
It was so fast and easy to fill out and…

It was so fast and easy to fill out and understand. I'm super happy and 100% satisfied with this team. I'm excited to get my weight lose journey started.

5
Date of experience: Aug 09, 2025

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Business Details

  • DooU is Canada's first frictionless healthcare platform.
    A Doctor-led weight loss program that
    is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home.

  • language https://doou.ca

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