driva.com.au

4.8
4.8 Based on 214 reviews

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Average Rating

4.8

/
5

214 Reviews

5 Star
92%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Chris Marlow
The person i dealt with(Jason) is a credit to the company. Very informative in every aspect of my ap

The person i dealt with(Jason) is a credit to the company. Very informative in every aspect of my application, supplying me with details and vechiles fitting my requirements. Would highly recommend drive and Jason

5
Date of experience: Feb 20, 2026
Demetrius Carter
Unwanted Contact After Research

After conducting some online research, I opted not to be contacted. I discovered that the service was considerably more expensive than my bank and other lending options. Once I left a review, the persistent calls began. A representative reached out 2 to 3 times daily for weeks to "discuss my review." I expressed my lack of interest, but the calls continued. It's disheartening to deal with such aggressive follow-up.

1
Date of experience: Jan 15, 2026
Mia M.

5
Date of experience: Dec 25, 2025
gabo56776
First time ever getting...

5
Date of experience: Dec 25, 2025
Kyan
Utterly disappointing.

I get that there are many people applying, but seriously? I've been waiting for quite some time and still haven’t received a call. Initially, I wanted to adjust my loan term and amount; they reduced the amount but didn’t change the term. I even called to request a change in the term, and they assured me it would be updated. But here I am, days later, and nothing has changed. I’m completely in the dark about what’s happening, and this is beyond frustrating. I plan to call and cancel the whole application to see if that prompts any action. Truly disappointing.

1
Date of experience: Dec 25, 2025
Allan Sanders
Frustrating Experience with the Service

I completely understand that many people are applying, but this is beyond frustrating. I've been dealing with this for quite some time and still haven't received a call. I initially wanted to adjust my loan term and amount; they reduced the amount but didn't change the term. When I called to request the term adjustment, they assured me it was done, yet days later, nothing has changed. I'm completely lost as to what's happening. This situation is unacceptable. I plan to contact them to cancel the application and see if that prompts any action. This is truly disappointing.

1
Date of experience: Dec 24, 2025
Annie Kelly
Excellent service for a motorbike loan.

From start to finish, a representative was in contact with me throughout the entire process. I was provided with various loan options from different lenders, allowing me to make my own choice. They consistently reminded me to double-check everything before signing. I would highly recommend their services.

5
Date of experience: Dec 24, 2025
AB23
Outstanding customer support.

Outstanding customer support. Very responsive.

5
Date of experience: Dec 24, 2025
Quick and efficient service!

During the busy Christmas season, I appreciate the effort the team put in to make everything smooth and fast. I didn’t have to wait long for replies or updates, which kept me at ease, and I’ll be picking up my new car just a week after applying! Thank you all, truly appreciated!

5
Date of experience: Dec 24, 2025
Rich
Fantastic customer experience.

Working with the representative was fantastic; they guided me through the entire process without being pushy, which I appreciated. Their excellent customer service was the main reason I chose this service over others.

5
Date of experience: Dec 23, 2025

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