Review Time
Funds are being unlawfully withheld – only a small portion was released. I am sharing my genuine experience with the service. On October 8, I reached out to the support team via live chat after my email account was compromised, seeking immediate protection for my funds. The company acknowledged my message and confirmed they were aware of the situation from that date. However, on November 10, they only released a small amount, despite the fact that my account balance was significantly higher. They are still withholding the remaining funds without providing any clear explanation or legal justification. I fully complied with all requirements, including: Completing full verification (front and back of my ID and a selfie) Verifying my email and account Requesting the closure of my account while funds were still present. I have four clear screenshots as evidence showing: 1. My conversation with the support team on October 8 2. Proof that only a small payment was made on November 10 3. My email inbox showing my name and account ID 4. My account balance on the day I requested account closure. All evidence is available and can be provided upon request. To date, the company has failed to resolve this issue. This situation reflects a lack of transparency and poor treatment of customers. I am requesting the immediate release of my remaining funds and cautioning potential users to exercise extreme care when dealing with this platform.
I am alerting others about the questionable actions of the service. My account, holding $1,091, was unexpectedly blocked. Upon contacting support, they claimed my account was 'hacked.' To resolve this, they pressured me into providing sensitive personal documents, which posed a significant security risk. I complied with all their requests, hoping for a resolution. After submitting my documents, they went silent for 12 days and then requested the same documents again. They promised a refund within 30 days, but that time has passed with no communication. Now, it has been 60 days total. My funds are inaccessible; I cannot trade or withdraw, and they are denying my refund request. Their support takes 4-5 days for vague replies. This platform is holding my funds hostage despite my proof of identity. I have documented evidence of this entire situation and their unfulfilled promises. DO NOT TRUST THIS SERVICE WITH YOUR MONEY.
This is a final notice regarding my missing deposit funds. I have proof of a successful transaction (approx. $26.25), yet my funds have not been credited or refunded. The company's actions suggest a deliberate withholding of my money. My detailed complaint has been ignored, and I was blocked when seeking help on their support channel. They insist on 'waiting' but take no action, even though the expected resolution time has passed. I demand the immediate release of my funds or an instant refund. If not resolved, I will report this situation to all relevant authorities and publicly expose this issue.
My account was blocked suddenly without clear reasoning. I had a pending withdrawal request and available funds. The company claimed I violated rules but provided no evidence despite my formal request. They stated that their decision was final and would not respond further. They kept my money without justification. This behavior is unacceptable. I am reporting this case to consumer protection authorities. I advise caution before depositing money on this platform.
I am sharing this to alert others about the unprofessional behavior of the service. My account, containing $1,091, was blocked unexpectedly. When I reached out, they claimed my account was 'hacked.' To resolve this, they pressured me into submitting sensitive personal documents, including my ID, selfies with specific notes, and even requested my cryptocurrency account details, which posed a significant security risk. I complied with all their requests, hoping for a resolution. After submitting my documents, they went silent for 12 days and then requested the same documents again. I complied once more. They promised a refund within 30 days, but that time has passed with no response. Now, it has been 60 days total. My funds are inaccessible; I cannot trade or withdraw, and they are refusing my refund request. Their support takes 4-5 days for vague replies. This platform is holding my funds hostage despite my proof of identity. I have documented evidence of this entire situation and their broken promises. DO NOT TRUST THIS SERVICE WITH YOUR MONEY.
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Quotex: Platform Trading Online Inovatif untuk Semua Orang
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