ti-springs.com

2.9
2.9 Based on 40 reviews

Why buy from us: - Our high quality springs are made from low density, high strength, corrosion resistant, anti-fatigue grade 5 titanium - Our springs are available in all lengths and sizes to suit your bike and fit a wide range of shock absorbers - Our ...

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Average Rating

2.9

/
5

40 Reviews

5 Star
37%
4 Star
7%
3 Star
5%
2 Star
5%
1 Star
46%

All Reviews

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Review Time

Aileen B.
Complications with Order and Poor Communication

I ordered and paid for a 3D printed titanium computer mount, but faced issues because the seller failed to communicate the price to the shipping service, preventing delivery. They claimed the problem was on my side. The item never arrived, and they refused to issue a refund, labeling it as custom. However, this item is still featured on their website as available for purchase. I've never encountered such a problem at this price point. I feel cheated. I've learned my lesson; I won't shop here again.

1
Date of experience: Dec 28, 2025
Ordered and paid for a product...

I placed an order and completed the payment for a specific item. Unfortunately, there were issues because the parts supplier did not communicate the price clearly to the shipping service, preventing delivery. I was informed it was my fault. The item never arrived, and they refused to issue a refund, labeling it as custom. The item is still listed on their site as I ordered it. I've never faced such problems at this price range. I feel cheated. Lesson learned: I won't purchase from here again.

1
Date of experience: Nov 28, 2025
Deborah Smith
Searching for parts...

I recommend looking up local options for those who feel they have been misled and want to contribute to support efforts.

1
Date of experience: Mar 20, 2020
Lena Price
A complete waste of time...

I find myself in the same situation as many others. I was misled by a seller and their website. It has been a significant waste of time, and I regret not researching better before placing my order. Thankfully, I used a payment service that is working to get my money back. A heads up to anyone with an order: the seller’s website is no longer active, and emails are bouncing back. Make sure to act quickly to claim your refund.

1
Date of experience: Nov 26, 2019
Leonora Price
Looks like I might have lost my funds...

This is the first time I've been defrauded while ordering online. I placed my order months ago and have only received empty promises about shipping. After not getting responses, I discovered the business has closed down, and the email is defunct. I can no longer dispute the payment, as the timeframe has expired. It seems I have to say goodbye to my money.

1
Date of experience: Nov 21, 2019
totoix25
No parts received after payment!

I placed an order months ago and have yet to receive any of the items. I’ve sent numerous emails with no response. I received a brief reply via social media indicating they would look into it. I ordered several parts, and I must say, this service is terrible as they seem to take your money and disappear.

1
Date of experience: Nov 16, 2019
Ordered a spring in July...still nothing.

I ordered a spring months ago and have exchanged many emails, only to be told it would be dispatched soon. As of now, I still have no spring. The website is down, and my recent emails have gone unanswered. I'm concerned my money is lost and the business has shut down.

1
Date of experience: Nov 14, 2019
Gerald
This is a scam!

I ordered a specific part a while back, and after months of follow-ups, I received the wrong item. I contacted them to report the issue and provided proof, but I’ve heard nothing for weeks. I strongly advise against using this service.

1
Date of experience: Nov 13, 2019
Freddy S.
Customer service is terrible.

I've been told multiple times that my order will be shipped soon. I ordered a specific item months ago, and I still haven't received it. I have requested a refund several times without any reply. I'm very dissatisfied with this service and would recommend avoiding them.

1
Date of experience: Nov 11, 2019
This company is fraudulent.

I would give zero stars if possible. I ordered two items months ago and have received nothing. I've contacted them multiple times and received no updates. I will be pursuing a refund and reporting this service.

1
Date of experience: Nov 09, 2019

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Business Details

  • Why buy from us:

    - Our high quality springs are made from low density, high strength, corrosion resistant, anti-fatigue grade 5 titanium
    - Our springs are available in all lengths and sizes to suit your bike and fit a wide range of shock absorbers
    - Our springs have very accurate spring rates meaning we can offer 25lbs increments
    - Our products are used by the world's fastest riders at the highest level of competition
    - All our products come with a warranty
    - Worldwide delivery
    - Great customer service
    - Ran by riders for riders

    Simply place your order and leave the rest to us!See more

  • email sales@ti-springs.com
  • call 07851752754
  • language https://www.ti-springs.com

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