duaparts.com

4.3
4.3 Based on 20 reviews

Welcome to Duaparts, your go-to source for all your heavy-duty parts needs. We specialize in providing high-quality parts for heavy-duty trucks, trailers, and other heavy equipment. At Duaparts, we are committed to providing our customers with the best p...

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Average Rating

4.3

/
5

20 Reviews

5 Star
80%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
15%

All Reviews

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Review Time

Elvedin
BAD CUSTOMER SERVICE !!!!!!!

I DON'T LIKE TO WRITE REVIEWS PERIOD BUT I NEEDED TO DO THIS ONE.ORDERED THE PART AND IT WAS WRONG !!!!!TRIED TO CALL SO MANY TIMES BUT NO CALL BACK IN 29 DAYS !!!!I HAD 30 DAYS TO RETURN THE PART !!!!ALSO, EMAILED THEM, THEY REPLIED AND INSTRUCTED ME TO GO TO THEIR WEBSITE AND RETURN IT BUT I NEEDED TO GET THEIR RMA NUMBER IN ORDER TO RETURN.I WENT TO THEIR WEBSITE AND THERE WAS AN ERROR AND COULD NOT MAKE THE RETURN, THAT'S WHY I KEPT CALLING BUT NO ANSWER AT ALL !!!THAT'S A BAD CUSTOMER SERVICE AND A BAD BUSINESS IN MY OPINION.NOW I AM STUCK WITH A PART I DON'T NEED AND THEY JUST DON'T CARE ABOUT YOUR MONEY !!!!BE AWARE !!!!

1
Date of experience: Nov 03, 2025
Bob S.
Quick delivery and responded the same…

Quick delivery and responded the same day order placed to let me know one was on backorder. They asked if I wanted to proceed with other part and offered a discount for inconvenience.

5
Date of experience: Oct 20, 2025
Robert Tolliver
Duaparts came through for us with flying colors

Duaparts came through for us

5
Date of experience: Sep 25, 2025
Bruno Frost
OEM Freightliner parts

OEM Freightliner parts. Quick shipping

5
Date of experience: Sep 15, 2025
Jason Hinton
Great experience

Correctly listed parts, great pricing, shipped quicker than expected

5
Date of experience: Sep 12, 2025
Jeff Gollaher
You sent me the wrong item and I have…

You sent me the wrong item and I have been trying to call you and I have left several messages and no calls returned I would rate a zero if it was available

1
Date of experience: Aug 15, 2025
Radical24NFM25
Exact fit thank u

5
Date of experience: Jun 10, 2025
flighteur34
Good quality air dryer

Good quality air dryer. Came well packaged. Price was competitive but shipping seemed high. I just wish I could remove my old air dryer that seems to be stuck…

5
Date of experience: Jun 06, 2025
Katie Bell
Part wasn’t available but then duaparts…

Part wasn’t available but then duaparts recommended another one and i ordered that one which was compatible and now its working perfectly on my truck. Thanks duaparts.

5
Date of experience: May 30, 2025
Willow Walker
Shipping times are terrible.

Shipping times are terrible.

2
Date of experience: May 30, 2025

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Business Details

  • Welcome to Duaparts, your go-to source for all your heavy-duty parts needs. We specialize in providing high-quality parts for heavy-duty trucks, trailers, and other heavy equipment.

    At Duaparts, we are committed to providing our customers with the best products and service possible. Our team of experts is always available to help you find the right parts for your equipment, answer any questions you may have, and provide expert advice to ensure that your equipment runs at its best.

    Thank you for choosing Duaparts for all your heavy-duty parts needs. We look forward to serving you and becoming your trusted partner in the heavy-duty parts industry.See more

  • email info@duaparts.com
  • call 8554948822
  • language https://duaparts.com

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