chorleygroup.co.uk

4.5
4.5 Based on 161 reviews

Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to a...

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Average Rating

4.5

/
5

161 Reviews

5 Star
83%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
11%

All Reviews

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Review Time

Tod W.
Mixed feelings after my recent service.

I had my car serviced with a major service at 14k, which cost over £300. After a wash, I noticed that the tyre valve covers were missing, making it seem like the job was hurried. While it may seem minor, it raised concerns about what else might have been overlooked. It didn't instill much confidence in the service.

3
Date of experience: Dec 07, 2025
Nehemiah Scott
A seamless experience from start to finish...

I can't express how straightforward the entire process was from beginning to end. I acquired a hybrid vehicle, and the quality and appearance are remarkable. The representative guided me expertly, without any pressure—the vehicle truly speaks for itself. It was a delight to work with the service team, and I would wholeheartedly recommend them. Thank you to the representative and the team!

5
Date of experience: Nov 30, 2025
Delia Cook
Incredibly easy experience from start to finish...

I can't emphasize enough how smooth the entire process was. I got a hybrid vehicle, and its quality and design are fantastic. The representative guided me through every step without any sales pressure; the car really does sell itself. It was a pleasure dealing with the service team, and I would absolutely recommend them. Thank you to the representative and the team!

5
Date of experience: Nov 30, 2025
Larissa Cook
Support during a challenging time...

My daughter was recently involved in a car accident and her vehicle was totaled. She researched the safest options and visited a local dealership, where we met a knowledgeable representative. His expertise quickly reassured her that a specific model was the right choice. He explained everything thoroughly, and she never felt pressured. After exploring other options for peace of mind, she picked up her new car today and is thrilled. Thank you to the manager, but especially to the representative; you are fantastic!

5
Date of experience: Nov 30, 2025
Taylor H.
Outstanding experience with my sales advisor!

I just bought a car from a local dealership, and I can't praise my sales advisor enough. From beginning to end, he was friendly, professional, and genuinely helpful. He made the entire process smooth and stress-free, addressing all my questions clearly without rushing me. He went above and beyond to ensure I found the right vehicle for my needs and kept me informed at every stage. His customer service was exceptional, and it's evident he truly cares about his clients. If you’re looking to purchase a vehicle, I highly recommend asking for him. An excellent experience from start to finish!

5
Date of experience: Nov 30, 2025
Brandy Rogers
Exceptional service!

I recently bought a set of new mats online. I encountered a minor issue with one of them and reached out to the seller. The representative was incredible and promptly sent a replacement without any hassle. Such dedicated customer care is rare and deserves recognition. A fantastic product supported by truly excellent service! Thank you, I genuinely appreciate it. I would gladly recommend these mats and the seller to anyone.

5
Date of experience: Nov 29, 2025
Opal Price
Incredibly polite and friendly service...

The service at the local branch was incredibly polite and friendly. Even though we arrived on the wrong day, they managed to accommodate us and resolve the issue the same day.

5
Date of experience: Nov 27, 2025
Richie Carter
A pleasure to buy a used car...

The representative made the experience of purchasing a used vehicle so enjoyable. I can highly recommend this service.

5
Date of experience: Nov 27, 2025
Scarlett Morris
An invaluable asset!

The representative guided me through the process of acquiring my vehicle. He was extremely patient and supportive throughout the entire deal. I would definitely recommend this service to family and friends. Thank you once again!

5
Date of experience: Nov 25, 2025
MJ24
Appreciation for your help...

Thank you for your assistance. You helped resolve some finance issues, and I genuinely appreciate the support you provided.

5
Date of experience: Nov 24, 2025

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Business Details

  • Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
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  • email info@chorleygroup.co.uk
  • call 01253298833
  • language https://www.chorleygroup.co.uk

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