Review Time
I had my car serviced with a major service at 14k, which cost over £300. After a wash, I noticed that the tyre valve covers were missing, making it seem like the job was hurried. While it may seem minor, it raised concerns about what else might have been overlooked. It didn't instill much confidence in the service.
I can't express how straightforward the entire process was from beginning to end. I acquired a hybrid vehicle, and the quality and appearance are remarkable. The representative guided me expertly, without any pressure—the vehicle truly speaks for itself. It was a delight to work with the service team, and I would wholeheartedly recommend them. Thank you to the representative and the team!
I can't emphasize enough how smooth the entire process was. I got a hybrid vehicle, and its quality and design are fantastic. The representative guided me through every step without any sales pressure; the car really does sell itself. It was a pleasure dealing with the service team, and I would absolutely recommend them. Thank you to the representative and the team!
My daughter was recently involved in a car accident and her vehicle was totaled. She researched the safest options and visited a local dealership, where we met a knowledgeable representative. His expertise quickly reassured her that a specific model was the right choice. He explained everything thoroughly, and she never felt pressured. After exploring other options for peace of mind, she picked up her new car today and is thrilled. Thank you to the manager, but especially to the representative; you are fantastic!
I just bought a car from a local dealership, and I can't praise my sales advisor enough. From beginning to end, he was friendly, professional, and genuinely helpful. He made the entire process smooth and stress-free, addressing all my questions clearly without rushing me. He went above and beyond to ensure I found the right vehicle for my needs and kept me informed at every stage. His customer service was exceptional, and it's evident he truly cares about his clients. If you’re looking to purchase a vehicle, I highly recommend asking for him. An excellent experience from start to finish!
I recently bought a set of new mats online. I encountered a minor issue with one of them and reached out to the seller. The representative was incredible and promptly sent a replacement without any hassle. Such dedicated customer care is rare and deserves recognition. A fantastic product supported by truly excellent service! Thank you, I genuinely appreciate it. I would gladly recommend these mats and the seller to anyone.
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Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
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