Review Time
I needed urgent help to get my car from one State to another. Another car company left me hanging, kept delaying, and did not understand my situation. After this, I contacted Jason with Neon Auto Transport. Jason went above-and-beyond, found me a reasonably priced car carrier on an urgent basis, and made sure that my car was delivered to the right place. I would highly recommend!!
Warning stay away from doing business with this company. We signed a contract for one price and then they doubled it at time of delivery. They did not honor their signed contract and demanded double or threatened to hold vehicle at storage.
I had a very disappointing experience with Neon Auto Transport. Despite paying the agreed deposit for vehicle shipment, the company doubled the quoted price just one day prior to the pickup, which was unexpected and unprofessional. They ultimately failed to provide the promised service and did not deliver my car as arranged. After that, they refused to refund my deposit. Numerous attempts to contact them went unanswered or were met with empty promises. This appears to be a clear case of fraud.I have officially filed complaints with the FMCSA, Federal Trade Commission, State Attorney General, Better Business Bureau, and other consumer protection agencies. I strongly encourage other customers who have had similar experiences with this company to come forward and file complaints as well. Together, we can help prevent others from falling victim to this scam.Avoid this company to save yourself the hassle and potential loss.
The car was delivered as promised. Did not appreciate the fact that the Initial "all inclusive" price was increased 50% a day before the delivery date. Didn't really appreciate you trying to take down my review claiming it was false and "defamatory". Trust pilots review ruled it was truthful and should remain as a valid review.Your response is noted and hopefully future customers will not experience this type of experience solely with pricing, not delivery.
I contacted Neon Auto for car shipping from California to Texas and was impressed by how quickly they arranged everything. Pickup was within 48 hours, and delivery was even faster than expected. Their door-to-door transport service is top-notch!
I appreciate how transparent Neon Auto Transport was about pricing—no hidden fees, just honest quotes. My SUV arrived in perfect condition, and they even allowed me to pack personal items inside. A trustworthy option for vehicle shipping.
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Neon Auto Transport is a trusted leader in nationwide vehicle shipping, delivering seamless, reliable, and secure auto transport services tailored to meet both individual and commercial needs. Whether you are relocating across states, purchasing a vehicle online, or managing a dealership’s fleet logistics, our dedicated team ensures a smooth, hassle-free transport experience from start to finish.
We specialize in door-to-door vehicle shipping, providing flexible solutions for cars, motorcycles, SUVs, trucks, and even specialty and classic vehicles. Our services are fully insured, bonded, and licensed, giving our clients peace of mind knowing their vehicles are protected throughout the journey. With a network of experienced, professional carriers and state-of-the-art logistics systems, we prioritize safety, precision, and punctuality at every stage of the process.
At Neon Auto Transport, customer satisfaction is at the core of everything we do. Our transparent pricing, clear communication, and proactive updates ensure that clients are always informed and confident in their transport decisions. From the moment you request a quote to the final delivery, our team works diligently to exceed expectations and handle every detail with care and expertise.
Experience efficiency illuminated—trust Neon Auto Transport to move your vehicle where it needs to be, when it needs to be there. Let us simplify your vehicle transport with professionalism, reliability, and a commitment to excellence that shines.
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