easyhotel.com

1.9
1.9 Based on 41 reviews

easyHotel offers cheap hotel bookings in the UK and worldwide. Find the latest deals and specials about cheap hotels. All our Hotels provide simple comfort & great value....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.9

/
5

41 Reviews

5 Star
17%
4 Star
5%
3 Star
5%
2 Star
10%
1 Star
64%

All Reviews

Filter Reviews

Review Time

Rhett Sanders
Exactly what I hoped for: affordable, pleasant, and spotless

As anticipated, it was budget-friendly, cheerful, and impeccably clean. The team was welcoming, providing additional pillows and towels at the front desk upon arrival. The morning staff also delivered friendly service. Although I stayed just one night, I highly recommend this hotel. Thank you! 😊

5
Date of experience: Dec 20, 2025
iDelBon
A Complete Disaster.

If I could give negative stars, I would. This place is not just disappointing; it’s a violation of basic dignity. Upon entering, I was hit by a strong odor of despair and mildew. The staff seemed indifferent or hostile, making communication difficult. The room was an insult—more like a closet. The bed was a lumpy mattress, and the sheets were worn and stained. The bathroom was a mess, with cracked tiles and mold. Noise levels were unbearable, and privacy was non-existent. The air conditioning was ineffective. Breakfast was a stale croissant and lukewarm coffee. In summary, this place is a textbook example of how to ruin a stay. I've had better experiences camping in the rain. Spare yourself the trauma and disappointment—stay anywhere else.

1
Date of experience: Dec 17, 2025
glomen110548
A Complete Disaster – Steer Clear!

If it were possible to give this establishment negative stars, I would. The experience was not just disappointing—it was a blatant affront to basic human dignity. From the moment I entered, I was overwhelmed by a strong odor of despair and mildew. The staff were either disinterested or outright unfriendly, making communication a frustrating ordeal. The so-called “room” was an insult to closets. The bed resembled a worn-out mattress that looked like it was pulled from a landfill, and the sheets were threadbare, stained, and carried a faint odor of despair. The bathroom was appalling: cracked tiles, mold in every corner, and the shower barely managed a trickle of lukewarm water. Noise levels were intolerable; thin walls allowed me to hear every cough, snore, and phone call from nearby rooms. Privacy seemed to be an optional extra. The so-called “air conditioning” was a pathetic fan that mocked me with its ineffective attempts to cool the space. And breakfast? If you consider a stale croissant and lukewarm coffee in a sterile environment breakfast, then you’re in luck. In short, this place is a textbook example of how to ruin a stay. I’ve had better experiences camping in the rain or napping on a bus. Save yourself the trauma, disappointment, and health risks—stay literally anywhere else.

1
Date of experience: Dec 16, 2025
Carlie
Perfect for a Quick Stay

I stayed for one night, just needing a place to sleep, and this was ideal. Although compact, the bed was impeccably clean and comfortable, and the shower room, while small, had everything I needed. The entire hotel was spotless. If you're looking for a simple place to sleep, this is the spot.

5
Date of experience: Dec 13, 2025
Adelaide Smith
Mixed Feelings About My Stay

I recently stayed at this hotel and found the pillows to be flat and the quilt thin. The room was quite cold and too small to store luggage anywhere but on the floor. This hotel is okay for a one-night stay, but not suitable for anything longer.

2
Date of experience: Dec 01, 2025
DarkMaggle
Uncaring Service After a Family Tragedy

We had to cancel our stay due to a death in the family, and the receptionist was indifferent, offering no assistance. I emailed customer service, who initially offered a transfer, but when I responded a day later due to family matters, they refused to honor their previous offer.

1
Date of experience: Nov 28, 2025
Benedict
Booking Issues and Poor Communication

I attempted to book a hotel for a month ahead, but during the booking process, the date changed to the next day, which I only noticed after paying. I accidentally canceled the booking and tried to reach out for help but received no response. While it was a non-refundable booking, most companies would correct such mistakes, but this one did not.

1
Date of experience: Nov 01, 2025
Djamsos
Frustrating Booking Experience

Booking online was impossible due to a terrible website, and the receptionist informed me that phone bookings weren’t allowed due to company policy. I spent a long time trying to find a way to complete my booking but ultimately gave up and found another hotel that I booked online in just a couple of minutes.

1
Date of experience: Oct 29, 2025
Outstanding Service from Staff

The staff member at this hotel was incredibly helpful, making my stay comfortable and enjoyable. I truly appreciated their assistance during my visit.

5
Date of experience: Oct 17, 2025
Tregonwell R.
Great Stay Near Victoria

I spent two nights at this hotel while participating in an event. Upon arrival, the reception team was welcoming and efficient. The staff remained friendly throughout my stay, making me feel at home. I booked a small 'windowless' room, which was clean and had all the essentials. Overall, I was very satisfied and would happily return.

4
Date of experience: Sep 28, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • easyHotel offers cheap hotel bookings in the UK and worldwide. Find the latest deals and specials about cheap hotels. All our Hotels provide simple comfort & great value.

  • language https://www.easyhotel.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More