Review Time
I purchased a large plant from EasyPlant some time ago and it's thriving! But recently water began leaking and I when I inspected it, I noticed that the pot was actually broken. I reached out to let Easy Plant know and in just a few moments, Ulises completed an order to re-send me a replacement self-watering pot, filled with a plant comparable to my original purchase! Nice job, Easy Plant.
So far the care for my snake plant is extremely easy and is set up so you can't fail. I was completely impressed with how my plant arrived and how well it was packaged so that it survived the trip with ease.
Great plants! So FUN only watering once a month confidently.
Already contemplating number 4 plant and can’t wait!
Hubby got this instead of flowers for Val Day and unlike roses is still alive and healthy.
All the plants that I ordered arrived in great shape. The packaging was amazing! I live in New Jersey , there was snow on the ground, and it was really cold, but when I opened the shipping cartons the heating pads inside were still warm. Great job !
Ordered a plant from this company based on positive reviews and recommendations but the ordered was never fulfilled. Had I not reached out to Easyplant a week or so later I would have never known of any shipment delays. First they said it was weather related although I paid extra to have it packaged to protect against the cold weather. Then after about 2 weeks I was advised they no longer have the plant I ordered. How can you have something prepared to ship (supposedly delayed) and then it be no longer available. To be fair, Customer Service did finally reach out and said they would make it right but that simply did not happen. I did eventually get a refund but wanted to share my experience for awareness.
I purchased 3 plants and watered and provided sun as directed. 2 are dead and I have 1 left...hopefully can save. Do not recommend...can do better with plants at Lowe's or Walmart
PLEASE do not buy a plant from this company. Absolutely horrible. ordered my first plant 5-6 weeks ago, received it 2 weeks later, excited to open it only to find the plant dried out and dead. I contacted the easy plant team (which is also another headache, with AI robots) all I was offered was a replacement or a refund. at the time I thought that was fair. they ordered my another plant and again 2 weeks later received that said plant. Once again, excited to open it, only to be disappointed even more than the first time. they sent me the most poor excuse of a "huge" plant. looks nothing like pictured on their website, stands 12-16 inches shorter than supposed to. I wish I can attach photos. pictured the birds of paradise have several and I mean several leaves. the plant I received only had 5 leaves and one was completely broken, so call it 4-1/2 leaves. and now all they say is "I’d love to make this right for you. I can either send a replacement at no cost or issue a full refund for the original plant; whichever you prefer. Just let me know what works best for you, and I’ll take care of it right away." sounds like another AI robot with no care. now I have to wait for another 2 plus weeks? just to be disappointed again?
First took double the time to get my plant ( was ordered in time and intended to be an anniversary gift) next when it finally did arrive the plant was hot to the touch as were the bags inside of the box as it is 80° where I live right now. Third delivery driver carelessly dropped it over the fence shaking the whole box. Easy plant gave me a whopping $18 discount for the extra time it took to get here then when I told them about my delivery experience, they asked if I would like a refund I said yes and have heard nothing since even though I provided them with a video of the delivery experience.. HORRIBLE COMPANY
My plant looked so nice, in manner of weeks the end of the leaves started getting brown so I downloaded the app and I did what it said but nothing worked, the damage took all the leaves so I had to cut them down until sl the plant was dead, I am not happy paying
So much money for a plant that lasted about 11 weeks.
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Our plants water themselves.
Beautiful, live, indoor plants, potted in our simple, self-watering pots
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